smiling man with two people working on commputer in office

BT Cloud Work - Unified Communications

Collaborate with colleagues and customers over voice, video, or instant messaging. Our cloud-based system unifies your communication services on a seamless, easy-to-use platform.

Collaborate with colleagues and customers over voice, video, or instant messaging. Our cloud-based system unifies your communication services on a seamless, easy-to-use platform.

Work from anywhere

Work from anywhere

Make your hybrid teams more agile and flexible with BT Cloud Work – a cloud-optimised, mobile-first communications platform that lets your people collaborate effectively, from anywhere.

  • Unify your communication

    Avoid switching between communication tools. Cloud Works integrates with leading systems including Salesforce, Office365 and Microsoft Teams.
  • Improve customer satisfaction

    Keep up with customer demand, reduce waiting times, create a more personalised experience and see your revenue grow.
  • Work securely

    Seven layers of application security means your people can work securely from anywhere and communicate with confidence.
  • Unify your communication

    Avoid switching between communication tools. Cloud Works integrates with leading systems including Salesforce, Office365 and Microsoft Teams.
  • Improve customer satisfaction

    Keep up with customer demand, reduce waiting times, create a more personalised experience and see your revenue grow.
  • Work securely

    Seven layers of application security means your people can work securely from anywhere and communicate with confidence.

Simple, seamless, secure

Find out why our experts think a unified communication platform like BT Cloud Work is an essential tool to help your business grow.

Why choose BT for cloud collaboration

You can trust our experts to help you design systems to simplify your operations and boost productivity.

24/7 support

Our dedicated 24/7 UK-based helpdesk is on hand to help fix any problems, whenever you need it.

Reliable network

Named by Gartner as the UK’s leading network service provider, ours is a network you can rely on for your connectivity needs.

Expertise

We’re experts in cloud networking, security, and cloud-based phone systems.

World-leading security

Our 3,000 security experts protect our networks from more than 6,500 cyber attacks each day.

24/7 support

Our dedicated 24/7 UK-based helpdesk is on hand to help fix any problems, whenever you need it.

Reliable network

Named by Gartner as the UK’s leading network service provider, ours is a network you can rely on for your connectivity needs.

Expertise

We’re experts in cloud networking, security, and cloud-based phone systems.

World-leading security

Our 3,000 security experts protect our networks from more than 6,500 cyber attacks each day.

Implementing Cloud Work has allowed us to unshackle ourselves from the restrictions of our on-premise telephony solution. It's a perfect fit for our flexible, hybrid working environment.
Martyn ColemanIT Business Partner - FRC Group
three people talking in modern office

Go further with tailored training packs

Learn how to get the most out of BT Cloud Work with our training courses. We’ve partnered with iTEL to help you and your employees reach your full potential, and brush up on skills like time management and leadership.  

Go further with tailored training packs

Learn how to get the most out of BT Cloud Work with our training courses. We’ve partnered with iTEL to help you and your employees reach your full potential, and brush up on skills like time management and leadership.  

three people talking in modern office

Go further with tailored training packs

Learn how to get the most out of BT Cloud Work with our training courses. We’ve partnered with iTEL to help you and your employees reach your full potential, and brush up on skills like time management and leadership.  

three people talking in modern office

Go further with tailored training packs

Learn how to get the most out of BT Cloud Work with our training courses. We’ve partnered with iTEL to help you and your employees reach your full potential, and brush up on skills like time management and leadership.  

three people talking in modern office
smiling woman and man standing in office

Your new contact centre starts in the cloud

Combining the best of our network capabilities and resources with RingCentral’s industry-leading technology, Cloud Work CC provides your organisation with reliable, trusted, and secure cloud-based communications.

smiling woman and man standing in office

Your new contact centre starts in the cloud

Combining the best of our network capabilities and resources with RingCentral’s industry-leading technology, Cloud Work CC provides your organisation with reliable, trusted, and secure cloud-based communications.

smiling woman and man standing in office

Your new contact centre starts in the cloud

Combining the best of our network capabilities and resources with RingCentral’s industry-leading technology, Cloud Work CC provides your organisation with reliable, trusted, and secure cloud-based communications.

smiling woman and man standing in office

Your new contact centre starts in the cloud

Combining the best of our network capabilities and resources with RingCentral’s industry-leading technology, Cloud Work CC provides your organisation with reliable, trusted, and secure cloud-based communications.

Learn more about BT Cloud Work

FAQs

Unified communications combine all your essential business communication channels into one easy-to-use platform. That means you have video calling, voice calling, instant messaging, voicemail and content sharing in one place for increased productivity and better communication and collaboration.

We offer 24/7 support for customers with Cloud Work services. If there's a fault with your service, you can raise it here.

Alternatively, give us a call on 0800 389 0598 or take a look at our help pages.

Terms and Conditions apply. You can find our standard terms and conditions at www.bt.com/terms. For full terms and conditions and service level agreements (SLAs), visit the Cloud Work heading at business.bt.com/terms-and-conditions, under the IP Communications dropdown menu.

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