We’re in your area
BT Local Business

This is what happens when local expertise meets national insight – and resources. Our regional network is made up of independent businesses backed by BT’s technology, services and expertise.

We’re in your area
BT Local Business

This is what happens when local expertise meets national insight – and resources. Our regional network is made up of independent businesses backed by BT’s technology, services and expertise.

Why work with BT Local Business?

Why work with BT Local Business?

  • We know your area

    We operate in the same market as you, so we understand what matters to your customers.
  • We know what works 
    We can give you the best of both worlds: a personal ‘family-firm’ service backed up with the power of BT’s nationwide expertise, technology, infrastructure and resources.
  • A single point of contact
    Your dedicated and local business manager will get to know you and your company, so they can give you the best possible support.

How BT Local Business works  

Our local experts are there to help you get the most out of BT’s technology and service. They do this by getting to know you and your business inside out - and then applying their local knowledge to BT’s resources. They will support you right the way through to success. From the very first conversation, throughout implementation, and beyond. Watch the video to see what this could look like for you.

What BT Local Business can do for you

BT Local Business helped Castle Grove transform their connectivity

Tailored support on your doorstep

Castle Grove is a 'hotel with nurses', offering 24-hour nursing and respite care. To give residents and staff the best possible experience, they needed tailored support and a connection they could count on. Thanks to our network of BT Local Businesses, we were able to visit them in Devon, understand their challenges and give them the best possible solution. Now their nurses are better equipped to carry out patient safety checks and residents are connected to their loved ones whenever and wherever they choose.

How to get started

Find your region

Use our postcode checker to find your nearest BT Local Business team or select a region from our list.

Chat to a local expert

Once you’ve found your region, every page has the contact details for your local BT specialist. 

Tell us what you need

Tell us about your business requirements, and we’ll match you with the right BT products and services.

Find your region

Use our postcode checker to find your nearest BT Local Business team or select a region from our list.

Chat to a local expert

Once you’ve found your region, every page has the contact details for your local BT specialist. 

Tell us what you need

Tell us about your business requirements, and we’ll match you with the right BT products and services.

FAQs

What is BT Local Business?

We are an extensive network of independent telecoms businesses, who know everything there is to know about BT Business’ products and services. We have each been carefully selected by BT, and have the full backing of the entire organisation. This means we can support small to 'medium sized' businesses with the regional knowledge only local businesses could have, but with the technology, infrastructure, resources and wider expertise only the UK’s leading communications provider has. 

This unique position gives you a truly tailored service, geared specifically towards your market. And, as your market is our market, we know what your business needs to achieve the success it deserves.

Why should I use BT Local Business over BT Business?

If you are a smaller business operating in a single region, then it makes sense to think local. Every region, and area within it, is different. And while a more general approach will get you some of the way, if you operate in a specific region so should your own suppliers.

BT Local Businesses know your market. That’s because your customers are their customers too. It’s a level of detail that only a business working in that market could possibly know. Something that truly could help a business achieve region-specific success.

If you are a larger business operating across multiple sites, then a more general approach may be a better fit. But we will still use our local network to bolster you in specific areas, as and when needed.

What if my region isn’t covered?

Don’t worry, we can still help you. We will either pair you with the closest fit geographically, or BT Business will assess your market to see where the closest parallels can be drawn.