BT Local Business:
we’re in your area

Combining local expertise with national insight and resources. BT Local Business is our regional network made-up of independent businesses backed by BT’s technology, services and expertise, ready to support you.

Why work with BT Local Business?

  • We know your area

    We operate in the same market as you, so we understand what matters to your customers. Our team is available to meet with you in person to discuss and assess your business needs.
  • We know what works 
    We offer the best of both worlds: a friendly, personalised, local service, backed by the nationwide expertise, technology, and resources of BT.
  • Future proof solutions
    We offer the best solutions through BT’s full range of products and services, with the added benefit of being on your doorstep.
  • A single point of contact
    Your dedicated and local business manager will get to know you and your company personally, ensuring they provide the best possible support today and continue to support you as your business evolves.

Where's my nearest BT Local Business?

Enter your postcode to find your BT Local Business.

How BT Local Business works  

Our local experts are there to help you get the most out of BT’s technology and service. They do this by getting to know you and your business inside out - and then applying their local knowledge to BT’s resources. They will support you right the way through to success. From the very first conversation, throughout implementation, and beyond. Watch the video to see what this could look like for you.

What BT Local Business can do for your business

Discover how BT Local Business has supported businesses across the UK

Castle Grove Care Home

Castle Grove is a 'hotel with nurses', offering 24-hour nursing and respite care. To give residents and staff the best possible experience, they needed tailored support and a connection they could count on. Thanks to our network of BT Local Businesses, we were able to visit them in Devon, understand their challenges and give them the best possible solution. Now their nurses are better equipped to carry out patient safety checks and residents are connected to their loved ones whenever and wherever they choose.

Dartmoor Zoological Society

With 50 full-time staff caring for more than 80 animal species and 90,000 annual visitors, Dartmoor Zoo needed updated technology to communicate across its 33-acre site. With growth ambitions and conservation targets to hit, the zoo - a registered charity - needed to future-proof its solutions to ensure its survival. Our BT Local Business account managers visited the site to help CEO David Gibson understand its needs. Dartmoor Zoo is now built for the future, with solutions that can seamlessly scale as its operations and ambitions grow.

How to get started

Find your region

Use our postcode checker to find your nearest BT Local Business team.

Chat to a local expert

Once you’ve found your region, every page has the contact details for your local BT specialist. 

Tell us what you need

Tell us about your business requirements, and we’ll match you with the right BT products and services.

FAQs

We are an extensive network of independent telecoms businesses, who know everything there is to know about BT Business’ products and services. We have each been carefully selected by BT, and have the full backing of the entire organisation. This means we can support small to 'medium sized' businesses with the regional knowledge only local businesses could have, but with the technology, infrastructure, resources and wider expertise only the UK’s leading communications provider has. 

This unique position gives you a truly tailored service, geared specifically towards your market. And, as your market is our market, we know what your business needs to achieve the success it deserves.

If you are a smaller business operating in a single region, then it makes sense to think local. Every region, and area within it, is different. And while a more general approach will get you some of the way, if you operate in a specific region so should your own suppliers.

BT Local Businesses know your market. That’s because your customers are their customers too. It’s a level of detail that only a business working in that market could possibly know. Something that truly could help a business achieve region-specific success.

If you are a larger business operating across multiple sites, then a more general approach may be a better fit. But we will still use our local network to bolster you in specific areas, as and when needed.

Don’t worry, we can still help you. We will either pair you with the closest fit geographically, or BT Business will assess your market to see where the closest parallels can be drawn.