Business broadband deals and packages

Our fastest ever fibre broadband, with speeds up to 314Mbps. Upload that report in seconds, have more users logged on without a hitch, and run video calls so clear it feels like you’re in the room.

Power up your wi-fi with the BT Business Smart Hub. Included in all business broadband deals, the BT Business Smart Hub is our most powerful hub ever. Giving you our fastest wi-fi in more of your workplace than ever before.

More about Smart Hub

With over 5 million hotspots, we’ve got the biggest wi-fi network in the country. As a broadband customer, BT Wi-Fi is yours to enjoy, wherever your work takes you. 

Find your nearest BT Wi-fi hotspots

Keep them coming back. Free Guest Wi-Fi on your hub turns your workplace into a wi-fi hotspot. It’s password-free so customers can browse while they shop, and clients can work when they visit. And your broadband speeds and security aren’t affected. 

More about Guest Wi-Fi

Our UK-based support has you covered if you need help. Even better, a dedicated team for your broadband and digital phone line is available 24/7. 

With our business broadband deals, unlimited means unlimited. You’re free to use as much data as you need – with no catches, no caps and no hidden penalties.

Our speed promise means if broadband drops below the minimum download speed and we can’t fix it, you could get money back.

You pay what you agreed. No hidden costs or nasty surprises. Our business broadband deals come with a Fixed Price Guarantee, so your price stays the same for your whole contract.

You can change your business broadband to any of our superior services available in your area, anytime you want. Get in touch – we’ll be happy to help.

So if fibre broadband becomes available at your address, for example, you can upgrade to one of our Superfast Essential or Superfast Enhanced business broadband deals.

Upgrades are subject to standard BT terms & conditions

With 4G Assure, your broadband can automatically switch to 4G to keep you connected. So you’ll never lose business because of a lost connection.

And as soon as we’ve confirmed your Enhanced business broadband order, we’ll send your new Smart Hub and 4G Assure straight to you. You could be up and running in a day. Switch today, get connected tomorrow.

More about 4G Assure

Your broadband automatically switches to 4G if there’s a problem with your connection. We’re confident it won’t let you down – but if it does, our Always Connected Guarantee means we’ll give you money back. 

You don’t need to be an IT expert, because our UK-based support team works around the clock. They’re available 24/7 and can help you with everything from setting up printers to removing nasty viruses.

More about Enhanced IT Support

A static IP address is vital if you run a server, a website or FTP hosting.

Because it’s unique and does not change, a static IP address will allow you to:

• Connect to your computer from anywhere in the world
• Run your own email server (and associate it with your domain name)
• Point domain names to your servers and equipment
• Set up your own secure Virtual Private Network
• Run your own website and FTP server
• Run CCTV off your network

1 static IP address: included with Enhanced or £5.50/month with Essential

5 static IP addresses: £11.00/month

Prices exclude VAT.

It’s time to talk digital. The future of phone calls is through the internet – not physical phone lines. It’s a quicker, smarter way to connect. Switching to a digital phone line will set you up for what’s to come.

Every digital phone line bundle includes a Cloud Voice Express user pack. This gives you:

• One geographical phone number
• W60B base station with a W56H digital handset
• Your choice of Pay As You Go calling plan or unlimited calls
• Configurable phone features using an online portal
• BT Cloud Voice app to download (to take calls on your mobile for free)

Now your business number can go where you go. Download the Cloud Voice Express app on your mobile and stay connected with your customers and colleagues wherever you choose to work.

Your phone number is part of your local business identity. With your digital phone line, you can keep the same number for life – even if your business moves.

Our filters automatically block nuisance calls from tens of thousands of known numbers. So you can get back to what really matters.

Your voicemail converts your messages to texts and sends them straight to the app. It’s less time pressing options one, two or three, and more time getting on with the job in hand.

Never miss an important customer call again. If you’re up against it, the call divert feature sends unanswered calls through to other colleagues, so you don’t miss out on new opportunities. 

So you can access your digital phone line when you’re back at HQ, you’ll need a new handset. We include one as part of your bundle. You're all set with a handset.

Make the most of your new Cloud Voice Express features in My Account. Everything’s in one place in your secure area of our site. So you can now manage Cloud Voice Express as well as track your order, view your bills and report a fault online.

It’s your plan – not ours. Make your plan work for you. Choose either 4G or 5G and match yourself up to the right data allowance. And with a range of phones to choose from, you can pair any plan with any device

We don’t stick to the speed limit. If you go for an unlimited plan, we won’t cap your data or restrict your speed. So you can browse and download everything you need without ever slowing down. 

A trusted favourite. We’re powered by EE, voted the UK’s number one network for six years running. So you know you’re on a plan you can count on.

Let them reach you on Wi-Fi. When your phone signal’s letting you down, you can call and text on your phone as normal wherever there’s Wi-Fi available. Including cafés, airports and even the London Underground.

Keep your speed up. 4G Calling makes sure your browsing speed stays on superfast 4G when you’re on a call. Normally, your speed would drop down to 3G. But now you can quickly download a large document and discuss it on a call with a customer, without slowing down.

Get back up and running. If there’s a fault with your device, we’ll send a replacement the next working day. So you can get back to business, fast.

Choosing a traditional phone line or a digital phone line as part of your business broadband deal? Choose a phone line and care package to suit your budget and business needs. And you can count on us to keep you connected.

Value line

• Includes Standard Care
• Report a fault 365 days a year
• Target fault fix time is end of second working day
• Engineering support Monday-Friday 08:00-18:00 (excluding Bank Holidays)

Value lines are included as standard in business broadband deals with traditional phone lines or digital phone lines. We’ll give you the option to upgrade your phone line during your checkout process.

Value lines can’t be connected to a switch or phone system. 

• Includes Prompt Care
• Report a fault 365 days a year
• Target fault fix time is end of next working day
• Engineering support Monday-Saturday 08:00-18:00 (excluding Bank Holidays)

Add for £6.00/month

• Report a fault 365 days a year
• Target fault fix time is 6 hours
• Engineering support 24/7 (including Bank Holidays)

Add to a value line or standard line for £6.30/month

Prices exclude VAT.

Take a free Call Essentials plan when you buy our business broadband and phone deals. You can add these call packages to Call Essentials during your checkout process.

Make unlimited calls to UK landlines and UK mobiles. It’s only £10.00 excluding VAT (usually £13.90) when bought with a broadband and phone line bundle.

For an extra £10 a month you'll get 2500 international direct dial minutes (excludes calls to mobiles outside the UK and to some countries).

Call Essentials is available to customers with up to 50 phone lines on a 24-month contract.

Prices exclude VAT.

Our calling features include call diversion, call waiting, ring back when free, call-barring, 3-way calling, reminder call, and call sign.

The more calling features you add, the cheaper each one becomes. Take all 7 calling features, and you’re paying the equivalent of just £1.60 for each one.

1 feature £4.40/month

2-4 features £8.10/month  

5-7 features £11.30/month

Prices exclude VAT.

Access all the Office apps you use every day, from any device any time. Plus get business class email with 50+ GB per mailbox, instant messaging, voice and video conferencing, and 1TB of online storage.

More about Office 365

With Enhanced, you can switch today and be connected tomorrow. That’s because our Enhanced options include 4G Assure – giving you the power to get online using 4G, even before your business broadband’s been installed.

Connection depends on what you choose and availability in your local area, but our minimum lead times are:

Switch broadband from another supplier
10 days

Switch broadband and phone line from another supplier
10 days

Change from BT home broadband to BT business broadband
5 days

Install new phone line and broadband
10 days

Yes, if you already have BT Business Broadband and now want a better package, please get in touch.

For example, if you have a copper connection and fibre broadband is now available for you, we can help your business benefit from our superfast fibre broadband.

And if your business is ready for extra oomph, we have ultrafast broadband deals for you to upgrade.

Simple. When you’re in a BT Wi-fi hotspot, just sign in with your email address and the details we give you when you join us. 

And if you’re using the BT Wi-fi app, it’ll automatically connect when you’re in a BT Wi-fi hotspot.

BT Wi-fi FAQs and videos

It’s very easy to switch to BT. Simply choose from our business broadband deals, and then buy online or over the phone.

We’ll take care of switching for you, hassle free. 

And if you have a phone number you want to keep, we’ll contact your supplier and arrange the transfer for you.

Information on terms, compensation scheme, and legal stuff for you to download.

Prices exclude VAT of 20%. Your service is subject to terms and conditions found at https://business.bt.com/terms/ under the Broadband and internet and Mobile services sections. You will be subject to a minimum contract term and at the end of this minimum contract term you will pay the full standard price see Section 59, Part 4 and Section 10b of the BT Price List found at www.bt.com/pricing.

Business Broadband Discounts

These offers are for new and re-signing BT Business customers who sign up to one of the eligible phone line, broadband, and calls packages. The offers are not available to; customers who are transferring from a BT residential contract to a BT business contract; and customers that have Fibre to the Premises.

For full details, please see the Special offers section of terms and conditions

Installation charges

You will incur a £125 charge for a new line or £20 for reactivation of an existing line or for taking over a working line. You will incur a one-off charge of £30 for each Cloud Voice Express digital phone line. Prices exclude 20% VAT.   There is no charge to switch your line to BT from another supplier. Depending on your site and subject to any survey, you may incur excess construction charges see Section 45, Part 1 of the BT Price List found at www.bt.com/pricing. By signing up to Cloud Voice Express your existing BT PSTN service will terminate. Once terminated, BT may not be able to re instate your PSTN service on the same commercial terms as you may previously have had. Cloud Voice Express does not guarantee the ability to make calls to emergency services at all times.
 
 Mobile speeds vary by location, coverage and demand.

Fixed Price Guarantee

Fixed price guaranteed for the duration of your minimum contract term and applies to your monthly bundle price and monthly mobile price only. Excludes all other services such as add-ons or out of bundle charges.

Compensation

We have a compensation scheme for those rare occasions where something goes wrong, and there are delays in putting it right. See information on compensation scheme at https://business.bt.com/compensation-scheme-broadband/.

4G Assure and Always Connected Guarantee

Included with Enhanced bundles only. 4G Assure works over copper, fibre and static IP. The automatic switch over to 4G is subject to you having adequate 4G signal and power at your site. We deliver 4G Assure the next day if your order is placed by 12pm Monday to Friday and you pass credit checks. Orders placed at the weekend will be delivered on Tuesday, or Wednesday for bank holidays.

4G Assure and next day set connection

We deliver 4G Assure the next day if your order is placed by 12pm Monday to Friday and you pass credit checks. Orders placed at the weekend will be delivered on Tuesday, or Wednesday for bank holidays.

Speed Promise

Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download speed you may expect. If after 10 days from the start of your service your speed is regularly at or below this speed, you may contact BT and BT will try to fix it. If BT is unable to fix it within 30 days, you can terminate your service without paying any charges (other than for any service already received) but you must return any BT Hub. Please see minimum guaranteed download speed for more information.

Speed Estimates

The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. The estimates take into account congestion on the network at these times. Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether Wi-Fi is being used. It can take up to 10 days for your line to settle at its maximum stable speed.

BT Sport

TV license and latest Android, Window or iOS operating system required. App is for your personal, non-commercial use in the UK.

UK’s largest Wi-Fi network

You can get onto our Wi-Fi as long as you're in one of our Wi-Fi hotspots and your device has wireless internet.

ISPA award for 4G Assure

“Best Customer Solution 2019” is a trademark of the Internet Services Providers’ Association, used under licence.

Ultrafast

Several factors can affect your speed (such as distance to the street cabinet). To check the speed at this location visit: www.business.bt.com/products/broadband. Not all lines in Ultrafast enabled areas can support the Ultrafast service.

Keep the same number for life

Subject to having a Cloud Voice Express service with BT. BT has the right to cease your number in certain circumstances. See the Cloud Voice Express terms at https://business.bt.com/terms/ under the ‘IP Communications’ heading for details.

Unlimited calls on Cloud Voice Express

Calls to UK landlines and mobiles are free for up to an hour. If your call lasts longer than an hour, then you pay by the minute. Simply hang up the call and call back within each hour. You'll find the call rates to UK landlines, mobiles and international destinations in Section 56, Part 18, Subpart 12 of the BT Price List. See your terms and conditions for more information found at business.bt.com/terms under the ‘IP Communications’ heading.

Enhanced IT support

Enhanced IT support included with Enhanced broadband only.

Wi-Fi calling on mobile

Wi-Fi calling requires a compatible device and Wi-Fi connection. All calls or texts charged as per your BT Business Mobile plan. BT Wi-Fi on the London Underground, provided by Virgin Media.

4G calling on mobile

4G calling requires a compatible device and 4G connection.

5G

5G coverage, plan and compatible device needed. 5G on BT Mobile is available in 80 large towns and cities, including the busiest parts of Belfast, Birmingham, Cardiff, Coventry, Edinburgh, Leicester, London, Manchester.

Cloud Voice Express app

The Cloud Voice Express app requires the latest iOS or Android operating system and an internet connection.  

Next day mobile replacement

Next working day mobile phone replacements are for in-warranty faults only.