Broadband One: fast, flexible, future-proof

Make the move to full fibre with our multi-site broadband, and stay in complete control with our customer self-service portal.

BT puts you in charge

Order new lines or cancel existing ones, troubleshoot problems, or access our helpdesk using Broadband One’s customer self-service portal.

Flexible and scalable bandwidth
Choose from a range of broadband options, including Full Fibre, with low latency and ultrafast speeds up to 1Gbps.
Simple online management
Manage your broadband through an intuitive self-service portal that gives you total visibility of everything on your network.
Ready for the future
Move to full fibre now and be ready for the 2025 UK phone line switch-off.

Flexible and scalable bandwidth
Choose from a range of broadband options, including Full Fibre, with low latency and ultrafast speeds up to 1Gbps.
Simple online management
Manage your broadband through an intuitive self-service portal that gives you total visibility of everything on your network.
Ready for the future
Move to full fibre now and be ready for the 2025 UK phone line switch-off.

Our dedicated helpdesk is always available – ready to fix any issues you may have, at any time.

We invest £3.7bn in our network every year to make sure we deliver for you and your customers.

Our networks are built to the highest standards, with exceptional levels of resilience and 99.999% availability.

Our 3,000 security experts protect our networks from more than 6,500 cyber-attacks every day.

Our dedicated helpdesk is always available – ready to fix any issues you may have, at any time.

We invest £3.7bn in our network every year to make sure we deliver for you and your customers.

Our networks are built to the highest standards, with exceptional levels of resilience and 99.999% availability.

Our 3,000 security experts protect our networks from more than 6,500 cyber-attacks every day.