Coronavirus: helping you stay connected

We need your help during this time. Our people are working as hard and as fast as they can to answer your query through all our call centres and chat channels, however our call volumes are much higher than normal. If you try to contact us now, and your call isn’t urgent, we may not be able to speak with you today.

Please take a look at all of our online information to help you find the answer to your query as well as how we’re continuing to operate during this difficult time.

BT Business response to coronavirus

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Up to 100 employees

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101 to 4,000 employees

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Public sector

Public service providers

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