BT Local Business: Talk 4 Business Ltd
Talk 4 Business Ltd
Ian Redwood and Martin Hansford both left successful careers in BT to form Talk 4 Business in 2004.
‘The most common problem that our customers face’, says Ian ‘is how to make sense of the plethora of different technical and commercial offerings in a competitive and complex marketplace. We wanted to help clients to make informed purchasing decisions for their telecoms and IT needs’.
Operating out of premises next door to Blackheath train station (in a building that was once the home of the Blackheath Library Institution), Talk 4 Business serves a customer base predominantly sited in West Central London and South East London. The industry mix is diverse, taking in the extremely wealthy areas of Mayfair and Chelsea, areas of high development such as Victoria, the brown belt areas of Woolwich and Swanley, and greenbelt areas like Locksbottom and Badger’s Mount.
Customer profiles run the whole gamut from the sole trader and the lone professional working from home, to the very large organisation with complex telecommunications and IT demands.
‘We are both passionate about how IT can improve people’s lives’, says Martin.
‘We help our customers’ businesses develop and grow – through the use of IT - so they can take full advantage of the market opportunities within London. The IT marketplace is a fun and dynamic place to work, with constant new challenges and possibilities. And that’s for both our team and our customers’.
Why choose a BT Local Business?
BT Local Businesses give you a personal, ‘family-firm’ service, yet they’re supported by the power of BT’s global expertise.
A single point of contact
Your dedicated business manager will get to know you and your company, and be your single point of contact whenever you call.
By operating in the same market you do, our local businesses can better understand your needs – and those of your customers.
Global tech partners
Our connectivity solutions are underpinned by the latest software and hardware from partners like Microsoft, Cisco, Apple and more.
Businesses we've helped
First Capital is a boutique investment bank with an international client base. With just 10 people operating from two locations in the south east of England, the organisation relies on the latest technology to deliver the highest levels of service to its customers.
They wanted an affordable superfast broadband service so they could compete head on with big City of London investment banks. We provided them with BT Infinity business fibre broadband, giving them reliable download speeds of up to 76Mbps and 14Mbps upload speeds.
The Leigh Academy wanted to introduce one-to-one iPad learning for its students but were hesitant following the poor experience of a sister school. That school had found organising purchases, sorting out payments from parents, and administering insurance claims was too much of a strain.
The Trust looked around for a better solution and contacted Talk 4 Business. Our Education specialist recommended BT’s ComputAbility scheme. The scheme - a fully-managed, no-cost (to the school) solution – proved to be just what The Leigh Academy was looking for.
‘BT manages the collection of payments from parents, follow up on late payments and deal with breakages and insurance claims’, said Sarah Tucker from the Academy’s IT Services department.