BT Local Business: London SW Communications Ltd
London SW Communications Ltd
Telecoms expert Simon Jones knows all about running successful small businesses.
In 1988 he set up an independent company providing specialist telecoms and data advice to businesses. Following the sale of that company in 2006, Simon started an online-only insurance business that was AIM-listed in 2008 and sold in 2014.
Together with Martin Clack, he launched London SW Communications Ltd in July 2015, in partnership with BT.
‘We’re here to help you make the right decisions about communications and IT services’, says Simon. ‘We understand the local business environment and have a team of office and field-based account managers, with specialists in switch, cloud solutions, data networks, and mobile. We can talk to you about the complete BT Business portfolio’.
Whether you’re looking for a new mobile solution, a cloud-based phone system, a wireless internet solution, a traditional telephone system, Cloud technology, or a Managed WAN, London SW Communications are eager to help.
‘We’d love to hear from you’, Simon says, ‘our business is all about enabling your business.’
Why choose a BT Local Business?
BT Local Businesses give you a personal, ‘family-firm’ service, yet they’re supported by the power of BT’s global expertise.
A single point of contact
Your dedicated business manager will get to know you and your company, and be your single point of contact whenever you call.
By operating in the same market you do, our local businesses can better understand your needs – and those of your customers.
Global tech partners
Our connectivity solutions are underpinned by the latest software and hardware from partners like Microsoft, Cisco, Apple and more.
Businesses we've helped
Wings Transport Ltd had a couple of problems: very slow internet connection, and high call charges for mobiles. We proposed an upgrade of their BTnet internet connection from 10/100Mb to 100/1000Mb, and provided SIP channels with a free calling plan. We also installed a new SIP-enabled Avaya IP Office 500 system to give them more call functionality.
They reckon that they can now process jobs up to 40% faster.
Private hire car service
Roehampton Cars Ltd were losing money due to complaints about incorrect bookings and delays. Additionally, their lack of call reporting (and analysis) led to inefficient management and resourcing. We talked with them about call reporting and management software, and call recording and storage. By providing an Avaya IP Office 500 system, we’ve given them call recording, data, and analysis capabilities that have reduced complaints, stemmed the loss of earnings, and improved resource management.