BT Local Business North East
Your local communications team backed by BT.
Your local business
We know how important having the right technology can be. But with new solutions emerging every day, staying connected and meeting the expectations of your people, suppliers and customers can be tricky. That’s where BT Local Business North East can help.
We provide expert knowledge of BT’s products and services together with local understanding – right on your doorstep. We’re already helping lots of businesses in the area to get better connected, and we’d really like to do the same for you.
Secure cloud technologies
We’re experts when it comes to the cloud. From phone systems to call centres, we can offer secure, scalable and easy-to-manage solutions that could also save you money.
Internet you can rely on
From award-winning broadband to your own private internet connection with guaranteed speeds and 24/7/365 technical support, we can help you get online with a solution that’s right for your business.
Bespoke communications systems
We can show you how traditional or IP technology can create platforms that work together and help keep your people connected.
The best mobile coverage
Our EE plans offer 4G in more places than any other UK network, and all BT and EE plans come with valuable inclusions such as EU roaming.
Converged Communications Ltd
Northumbria House, Delta Bank Road,
Gateshead, Tyne and Wear
NE11 9DJ
0191 461 0800
Monday to Friday 08:00-18:00 excluding bank holidays
About us
Hi, we’re Steve McQueen and Matthew Holmes, Managing Directors of BT Local Business North East. We combine expertise in BT’s products and services together with invaluable local knowledge to provide a solution that will help you achieve your business goals.
At BT Local Business, we’re here to provide ongoing support to BT’s small to medium-sized customers, so that you can be given the same kind of personal service as BT’s large corporate customers.
Many of the people in BT Local Business have come from various other roles in BT. We have a wealth of experience, not only in knowing the vast array of products and services in BT’s portfolio but, more importantly, how these can help and transform the way you do business.
We might be helping a customer plan an integrated communications system with BT’s incredible new One Phone, or simply helping London businesses catch up with those in other European capital cities by providing our much-talked about BT Business Infinity fibre broadband.
From mobiles and leased-lines to stand-alone phone systems and totally converged solutions, our network of business development teams, account managers, and system and data specialists are on your doorstep. We don’t want to just try and save you £1 off your line rental, we want to help make your business more efficient.
Our people
Steve McQueen and Matthew Holmes
Managing Director, Converged Communications Ltd
Steve McQueen and Matthew Holmes
Managing Director, Converged Communications Ltd
Steve McQueen and Matthew Holmes
Managing Director, Converged Communications Ltd
Steve McQueen and Matthew Holmes
Managing Director, Converged Communications Ltd
Global expertise, delivered in the North East
With their combination of local knowledge, and global expertise, BT Local Business can deliver the technology you need to give your business the edge.
Personal service
BT Local Businesses give you a personal, ‘family-firm’ service, yet we’re supported by the power of BT’s global expertise.
A single point of contact
Your dedicated business manager will get to know you and your company, and be your single point of contact whenever you call.
Local knowledge
By operating in the same market you do, we can better understand your needs – and those of your customers.
Global tech partners
Our connectivity solutions are underpinned by the latest software and hardware from partners like Microsoft, Cisco, Apple and more.
BT Business Direct – for all your IT needs
BT Business Direct, part of the BT Group, is a one-stop shop for all your business' computing, networking and ICT support needs.
You can buy computing and software products online via the BT Business Direct website.
We stock over 35,000 products from the world’s leading vendors, and most items can be with you the very next day. So if you need new IT equipment visit Business Direct and order online today.