BT Local Business: Coastel Communications Ltd

Your local communications team for Devon and Cornwall, backed by BT

Coastel Communications Ltd

Richard Gore was born in Plymouth. He qualified with PWC as a chartered accountant and then joined Avaya, working and living in Europe for 15 years, where he ran the European Phone System division. Returning to the Southwest, he set up Coastel Communications Ltd in 2002.

The team of 50 support 60,000 small and medium businesses and 1500 schools and colleges across the whole of the southwest.

‘Our reputation is built on integrity’, says Richard, ‘and the quality of advice we give, whether you’re a small start-up or a larger, complex multi-sited company. We provide the proactive support of a friendly, experienced local company, combined with the breadth of the BT portfolio. It’s the best of both worlds’.

Richard's local consultants provide advice and solutions to help you tackle the key IT issues facing your business. They’ll also show you how to use IT to create efficiencies and competitive advantage within your business.

The team has specialists in cloud solutions, data connectivity, mobile, unified communications, managed networks, calls and lines, Cloud Voice and SIP-based systems, BT One Phone, data centres and servers, phone systems, and the Education sector.

‘We're not like other service providers’, Richard explains. ‘Our people make us different. They're local and proactive, with knowledge and experience spanning all businesses and IT specialisms. We work with and for small and medium businesses just like yours - we understand the pressures you're under because we’re a small business too’.

Coastel Communications Ltd

57 Christian Mill Business Park, Tamerton Foliot Road,

Plymouth, Devon


01752 777880

Monday to Friday 08:00-18:00 excluding bank holidays

Why choose a BT Local Business?

Personal service

BT Local Businesses give you a personal, ‘family-firm’ service, yet they’re supported by the power of BT’s global expertise. 

A single point of contact

Your dedicated business manager will get to know you and your company, and be your single point of contact whenever you call.

Local knowledge

By operating in the same market you do, our local businesses can better understand your needs – and those of your customers.

Global tech partners

Our connectivity solutions are underpinned by the latest software and hardware from partners like Microsoft, Cisco, Apple and more. 


All the products and services that your business needs, from local people who take the time to understand what makes your business tick.