BT Local Business Norfolk and Suffolk

Your local communications team backed by BT.

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Norfolk and Suffolk - Sales

0160 378 9898

08:00 - 18:00 | Monday to Friday excluding bank holidays

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Your local business

We know how important having the right technology can be. But with new solutions emerging every day, staying connected and meeting the expectations of your people, suppliers and customers can be tricky. That’s where BT Local Business Norfolk and Suffolk can help.

We provide expert knowledge of BT’s products and services together with local understanding – right on your doorstep. We’re already helping lots of businesses in the area to get better connected, and we’d really like to do the same for you.

Secure cloud technologies

We’re experts when it comes to the cloud. From phone systems to call centres, we can offer secure, scalable and easy-to-manage solutions that could also save you money.

Internet you can rely on

From award-winning broadband to your own private internet connection with guaranteed speeds and 24/7/365 technical support, we can help you get online with a solution that’s right for your business.

Bespoke communications systems

We can show you how traditional or IP technology can create platforms that work together and help keep your people connected.

The best mobile coverage

Our EE plans offer 4G in more places than any other UK network, and all BT and EE plans come with valuable inclusions such as EU roaming.

Areas we cover - Norfolk and Suffolk


Unified Comms Ltd

Dragon House, 22 Unthank Road,
Norwich, Norfolk

01603 789 898
Monday to Friday 08:00-18:00 excluding bank holidays

About us

Hi, we’re Nathan Defew and Mike Kenny, Managing Directors of BT Local Business Norfolk and Suffolk. We’re both local to the area and are currently based in Norwich, managing a proficient team of 28 experts. Our company’s diverse customer base includes entrepreneurs, start-ups and big-name businesses, and prides itself on rising to the challenge of helping businesses to set-up, prosper and grow.

One of the biggest challenges all businesses face is how to communicate. BT has a natural affinity for helping customers communicate more effectively, whether that’s traditionally; over the phone, or by email and text using tablets and smartphones. The BT Local Business brings all of that expertise together under one roof.

Show me more

There are many benefits of working locally, and among them is being able to build long-term relationships. Thanks to improved transport and road links, Norfolk and Suffolk are well-connected to some of the UK’s major cities and are fast becoming a commercial hub with numerous start-up businesses.

In order to support fledgling enterprises, our BT Local Business has formed a relationship with the Local Enterprise Partnership who can offer advice about how to apply for funding – helping customers get off to a good start.

Our people
MikeKenny & NathanDefew

MikeKenny & NathanDefew

Managing Directors, Unified Comms Ltd

MikeKenny & NathanDefew

MikeKenny & NathanDefew

Managing Directors, Unified Comms Ltd

MikeKenny & NathanDefew

MikeKenny & NathanDefew

Managing Directors, Unified Comms Ltd

MikeKenny & NathanDefew

MikeKenny & NathanDefew

Managing Directors, Unified Comms Ltd

Helping businesses in Norfolk and Suffolk make the complex simple

BT Local Business has the skills and expertise to transform your business with the latest digital technology.

Personal service

BT Local Businesses give you a personal, ‘family-firm’ service, yet we’re supported by the power of BT’s global expertise.

A single point of contact

Your dedicated business manager will get to know you and your company, and be your single point of contact whenever you call.

Local knowledge

By operating in the same market you do, we can better understand your needs – and those of your customers.

Global tech partners

Our connectivity solutions are underpinned by the latest software and hardware from partners like Microsoft, Cisco, Apple and more.

All the products and services that your business needs, from local people who take the time to understand what makes your business tick.