
BT Local Business Norfolk and Suffolk
Your local communications team backed by BT.
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Your local business
We know how important having the right technology can be. But with new solutions emerging every day, staying connected and meeting the expectations of your people, suppliers and customers can be tricky. That’s where BT Local Business Norfolk and Suffolk can help.
We provide expert knowledge of BT’s products and services together with local understanding – right on your doorstep. We’re already helping lots of businesses in the area to get better connected, and we’d really like to do the same for you.
Secure cloud technologies
We’re experts when it comes to the cloud. From phone systems to call centres, we can offer secure, scalable and easy-to-manage solutions that could also save you money.
Internet you can rely on
From award-winning broadband to your own private internet connection with guaranteed speeds and 24/7/365 technical support, we can help you get online with a solution that’s right for your business.
Bespoke communications systems
We can show you how traditional or IP technology can create platforms that work together and help keep your people connected.
The best mobile coverage
Our EE plans offer 4G in more places than any other UK network, and all BT and EE plans come with valuable inclusions such as EU roaming.

Unified Comms Ltd
Dragon House, 22 Unthank Road,
Norwich, Norfolk
NR2 2RA
01603 789 898
Monday to Friday 08:00-18:00 excluding bank holidays
About us
Hi, we’re Nathan Defew and Mike Kenny, Managing Directors of BT Local Business Norfolk and Suffolk. We’re both local to the area and are currently based in Norwich, managing a proficient team of 28 experts. Our company’s diverse customer base includes entrepreneurs, start-ups and big-name businesses, and prides itself on rising to the challenge of helping businesses to set-up, prosper and grow.
One of the biggest challenges all businesses face is how to communicate. BT has a natural affinity for helping customers communicate more effectively, whether that’s traditionally; over the phone, or by email and text using tablets and smartphones. The BT Local Business brings all of that expertise together under one roof.
There are many benefits of working locally, and among them is being able to build long-term relationships. Thanks to improved transport and road links, Norfolk and Suffolk are well-connected to some of the UK’s major cities and are fast becoming a commercial hub with numerous start-up businesses.
In order to support fledgling enterprises, our BT Local Business has formed a relationship with the Local Enterprise Partnership who can offer advice about how to apply for funding – helping customers get off to a good start.
Our people

MikeKenny & NathanDefew
Managing Directors, Unified Comms Ltd

MikeKenny & NathanDefew
Managing Directors, Unified Comms Ltd

MikeKenny & NathanDefew
Managing Directors, Unified Comms Ltd

MikeKenny & NathanDefew
Managing Directors, Unified Comms Ltd
Helping businesses in Norfolk and Suffolk make the complex simple
BT Local Business has the skills and expertise to transform your business with the latest digital technology.
Personal service
BT Local Businesses give you a personal, ‘family-firm’ service, yet we’re supported by the power of BT’s global expertise.
A single point of contact
Your dedicated business manager will get to know you and your company, and be your single point of contact whenever you call.
Local knowledge
By operating in the same market you do, we can better understand your needs – and those of your customers.
Global tech partners
Our connectivity solutions are underpinned by the latest software and hardware from partners like Microsoft, Cisco, Apple and more.