BT Business Calling Features

Get more from your business line with 3-way calling, Call Diversion and more.
Get more from your business line with 3-way calling, Call Diversion and more.
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Important price changes
Just so that you know ....

We're changing some of our prices from 1st April 2023. Find out what's changing by visiting bt.com/pricechange2023.

Get the most from your business line

Get the most from your business line

  • Call diversion and three-way calling
    Set up a conference call with two other callers or divert calls to any number in an instant.
  • Caller display comes as standard
    Every BT Business phone line comes with BT 1471, BT Answer 1571 and caller display as standard.
  • Add features
    You can add more features, for example Call Barring or Ring Back, for £5.03 each excluding VAT a month, or from £1.83 each excluding VAT a month as part of a 7 feature package. The more features you add, the cheaper they become.
  • Call diversion and three-way calling
    Set up a conference call with two other callers or divert calls to any number in an instant.
  • Caller display comes as standard
    Every BT Business phone line comes with BT 1471, BT Answer 1571 and caller display as standard.
  • Add features
    You can add more features, for example Call Barring or Ring Back, for £5.03 each excluding VAT a month, or from £1.83 each excluding VAT a month as part of a 7 feature package. The more features you add, the cheaper they become.

Calling features

  • Never miss a call: With Call Diversion you can divert calls to another number while with Call Waiting if you’re on a call and another one comes through, you can toggle between them both. And when you use Ring Back if the number you’re calling is engaged, it’ll ring you back when it’s free.

  • Control your calls: Call Barring controls your incoming and outgoing calls, while with 3-way calling you can instantly set up a conference call with two other callers.

  • Customise your calls: With Call Sign you can set a distinctive ring tone for some incoming numbers so you know who’s calling you and with Reminder Call you can use your line as an alarm clock.


You can add any one of these great business calling features for £5.03 excluding VAT a month. The more features you add, the cheaper they become, for example from £1.83 each excluding VAT a month, as part of a 7 feature package.

Why BT

Unlimited UK calls

Call anywhere in the country for just £16.29 excluding VAT a month (terms and conditions apply).

Over 900K customers

Nearly one million customers trust BT with their business lines.

24/7 support

Round-the-clock online fault reporting and service status.

Unlimited UK calls

Call anywhere in the country for just £16.29 excluding VAT a month (terms and conditions apply).

Over 900K customers

Nearly one million customers trust BT with their business lines.

24/7 support

Round-the-clock online fault reporting and service status.

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