Small Businesses, the big digital switchover is coming. Discover how BT Business can help you use this opportunity to future-proof your operations today.
All-IP Professional Services are designed to make your move to digital simple, with expert guidance to support every step of your transformation.
The future of communications is digital
The shift to All-IP is no longer optional. All-IP Professional Services are here to support your business through this required transformation, ensuring your services stay secure, reliable, and ready for what’s next.
Get support with your move to All-IP
We know digital transformation can feel like a big step if you’re not sure where to start. That’s where All-IP Professional Services comes in, giving you the expertise, guidance, and support to make the move to digital.
Accelerate your move to digital with our Bulk Migration service, designed to make large-scale transitions smooth and efficient.
ⓘ Important Information To help customers complete their migration before the PSTN switch-off on 31 January 2027, we're no longer accepting new WLR Legacy Survey orders. New WLR Bulk Migration orders will also close on 31 October 2026.
These changes apply to WLR services only. Other services, including 2G migration support, remain available.
IP technology
December 02, 2025
“BT’s technical expertise enabled a full transformation and modernised services"
Learn how the UK’s largest police force is transitioning to a fully upgraded All-IP network - built for reliability, resilience, and long-term performance.
Go to Ian Pountney's profile
Ian PountneyDirector of Core Infrastructure, Metropolitan Police Service
You’ll have a dedicated project manager guiding you through every step, so you can focus on running your business while we handle your move to digital.
Delivers real value
Our team will help by identifying cost savings while freeing up valuable resources, so you can focus on growing your business.
Transformation experts in migrations
From complex setups to land rights challenges, our experienced professionals keep your migration on track.
Flexible scheduling
We'll audit your legacy estate and create a migration schedule to fit your business requirements, giving you flexibility and control.
Why we are moving to IP
With the PSTN switch-off coming in 2027, the move to all-IP is just around the corner. That’s why we’re urging businesses to start their migration early - so your services stay secure, reliable, and future-ready.
If the service isn’t reinstated within this timeframe, the circuit will be fully ceased.
Can I reinstate my line during the Soft Cease period?
Yes, you can reinstate your line at any time during the Soft Cease period.
To do this, please contact your Project Manager or Service Team.
How long does it take to reinstate a Soft Cease line?
Reinstatement usually takes up to 24 hours (1 business day).
Can I choose to fully cease my circuit during the Soft Cease period?
Yes, you can choose to fully cease your circuit at any time.
Please speak to your dedicated project management to discuss the process.
Legacy Surveys FAQs
How much does a Legacy Survey cost?
Each survey is bespoke and priced according to your specific requirements and the size of your legacy estate.
Please contact your account manager to request a quote.
How long does a Legacy Survey take to complete?
Timeframes can vary depending on several factors, including the size of your legacy estate and the complexity of your requirements.
Your dedicated project manager will provide an accurate timeline once we’ve received the necessary information.
Bulk Migration FAQs
How much does a bulk migration cost?
It is a one-off charge of £30.00 Ex. VAT per circuit.
How long does a bulk migration take to complete?
The timeframe depends on the number of services being moved and the complexity of your setup.
Your account manager will work with you to agree a migration schedule that meets your business needs.
Billing FAQs
How is a professional services project billed?
If you're billed directly (outside of a managed service agreement), the charge will appear as Professional Services on your invoice.
If you’re on a monthly or annual managed service plan, the cost is handled internally by your managed service team, so it won’t appear on your bill.
We’re saying goodbye to 2G
All UK mobile operators have committed to retiring their 2G networks between now and 2033. This supports the UK Government’s plans to move towards newer, more reliable, and secure 4G, 5G and IoT technologies.
Our Digital Services Lab near Ipswich lets you test how your devices perform on the IP network. You don’t need to be a BT customer. Please fill out the form below and we’ll get back to you within five working days.
