Phone numbers to
suit every business

Whether you need a premium rate, low-cost or 0800 number, we’ve got you covered. Discover business phone numbers to suit your needs and never miss another call.

Phone numbers to
suit every business

Whether you need a premium rate, low-cost or 0800 number, we’ve got you covered. Discover business phone numbers to suit your needs and never miss another call.
Get in touch

Premium rate number sales0800 731 3050All premium rate numbers beginning 09x or 087
0800/03x/084 number sales0800 808 800All numbers beginning 080, 03x and 084

What’s included with your business numbers?

What’s included with your business numbers?

Take control of your business number with options to suit every business, from 0800 numbers that are free for your customers, to premium-rate options.
  • Free reporting

    See how well your number’s performing with daily round-ups of the previous day’s call data, and reports summarising the last five weeks.
  • Great value

    We’ve got options for business phone numbers to suit every type of business, so you’re sure to find a cost-effective solution.
  • Your perfect package

    Further enhance your phone numbers with optional extras including call routing, call management, inbound call recording and more.
  • Free reporting

    See how well your number’s performing with daily round-ups of the previous day’s call data, and reports summarising the last five weeks.
  • Great value

    We’ve got options for business phone numbers to suit every type of business, so you’re sure to find a cost-effective solution.
  • Your perfect package

    Further enhance your phone numbers with optional extras including call routing, call management, inbound call recording and more.

Low-cost charity numbers

Run a registered charity? Get reduced call rates on our 08 and 03 numbers with our Charities Club contract, which means you’ll pay less no matter how many calls you have coming in. Call us on 0800 808 800 to buy a number for your charity today.

Why BT

Unlimited UK calls

Call anywhere in the country for just £16.29 excluding VAT a month.

One million customers

More than 900,000 of you trust BT with your business lines.
24/7 support
Round-the-clock online fault reporting and service status.
24/7 support
Round-the-clock online fault reporting and service status.

Unlimited UK calls

Call anywhere in the country for just £16.29 excluding VAT a month.

One million customers

More than 900,000 of you trust BT with your business lines.
24/7 support
Round-the-clock online fault reporting and service status.

Unlimited UK calls

Call anywhere in the country for just £16.29 excluding VAT a month.

What do you get with your business numbers?

Included as standard

Free statistics reporting

From the moment your number’s live, we monitor call data. We’ll give you daily call data updates to let you know how your number is performing, along with a downloadable summary of your data from the last five weeks.

Charities Club

Enjoy free benefits if you’re a registered charity, including a dedicated BT Service Manager to take ownership of your account, round-the-clock support every day of the year to keep you connected to your callers, and reduced advanced features costs.

Optional extras

Call routing

Added flexibility to route your calls based on the time of day, geographic location and how busy the number is. The cost of our call routing service varies, so call us on 0800 808 800 to get a quote.

Call management

Harness the power of your call data with Inbound Analyst or Inbound Architect, our advanced call management tools. Inbound Analyst is a management reporting tool that allows you to evaluate your incoming call data. It’s free for numbers with over one million minutes of yearly call traffic, otherwise a quarterly charge will apply. Inbound Architect is a web-based portal that gives you access to our reporting and call routing control products so you can monitor and fine-tune your service almost in real-time.

Inbound call recording

An end-to-end service that’s easy to implement without any extra equipment. Built into your phone number itself, it’s simple to add call recording, with a user-friendly portal that allows you to find recordings quickly. Secure and robust, all of our recordings are encrypted with the ability to monitor who accesses your data. Never worry about losing important data again with our Inbound Vault, where you can store calls for more than 10 years.

FAQs

Do you have a number I can use even if my business changes location?

Yes, all of our business phone numbers are designed to be flexible, so your service won’t be interrupted if your business moves. Your number can go wherever you do, because it’s not tied to your area.

I want to generate revenue when my customers call. Do you have a number for that?

With 0971 and 09 numbers, you can generate revenue on every call. Premium-rate 09 numbers are charged to customers at a higher rate than a standard call, giving you a better return. With 0871 numbers, you can choose what the split is between how much you pay per minute and how much your customer pays.

I’m just starting my business and don’t want to pay for call charges. Can I do that?

Yes, by choosing an 0844 number (charged to the caller at 5p per minute) or an 0871 number (charged to the caller at 6p per minute ex VAT), you won't incur any call charges.

Do you have a number I can advertise in other countries?

Yes – just choose one of our International and Universal Freefone numbers.

Do I need another line to have one of these business numbers?

No, you don’t need another BT line to get a telemarketing number. The number you choose is fixed, meaning that even if your business moves, your number will still remain the same and your customers can always reach you.

I don’t want to receive all calls in one department. Can I route some calls elsewhere?

Once you’ve chosen your BT business number, you can add on as many call routing services as you want. You can choose to route calls to different locations depending on the time of day, or divert calls to another place if your main location is too busy.

How many services can I add to my BT number?

You can add as many services as you need to your BT number. The cost per additional service depends on how many calls your business receives per year.

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