business person at event

Virtual Events

Deliver seamless virtual events to connect your teams and customers with our expertly managed service.

Deliver seamless virtual events to connect your teams and customers with our expertly managed service.

Next-level online events

Next-level online events

Whether you want to run a customer webinar or an all-hands call, delivering seamless online events is essential for organisations.

  • Effortless hosting

    Our Virtual Events service allows you to run seamless, effective online events, using Microsoft Teams Live Event, Zoom Webinars or Webex Webinars.
  • Expert support

    Our expert producers and operations teams will take on the burden and complexity of planning, running, and evaluating your online events, so you can focus on your message.
  • Effortless hosting

    Our Virtual Events service allows you to run seamless, effective online events, using Microsoft Teams Live Event, Zoom Webinars or Webex Webinars.
  • Expert support

    Our expert producers and operations teams will take on the burden and complexity of planning, running, and evaluating your online events, so you can focus on your message.

Forget the detail behind the scenes

Run seamless online and hybrid events as we guide you through every step.

Choose your pricing option

From pay-as-you-go to event packages, select the option that works best for your business.
Pay-as-you-go

£950 ex VAT
per event

NO COMMITMENT

For online events with no commitment or hidden fees.

You’ll get all the benefits of our experienced team, with the flexibility to come and go as you please.

4 to 12 events

£950 £710 ex VAT
per event

EVENT PACKS

Order between 4 to 12 events for a 25% saving on the pay-as-you-go price. All events must be run within 12 months, with a minimum order of four events.

13 to 24 events

£950 £640 ex VAT
per event

EVENT PACKS

Order between 13 to 24 events for a 33% saving on the pay-as-you-go price.

All events must be run within 12 months, with a minimum order of four events.

25 to 50 events

£950 £510 ex VAT
per event

EVENT PACKS

Order between 25 to 50 events to qualify for a 46% saving on the pay-as-you-go price.

All events must be run within 12 months, with a minimum order of four events.

51 to 74 events

£950 £430 ex VAT
per event

EVENT PACKS

Order between 51 to 74 events to qualify for a 55% saving on the pay-as-you-go price.

All events must be run within 12 months, with a minimum order of four events.

75+ events

Submit enquiry
for pricing

EVENT PACKS

Order over 75 events to qualify for an exclusive saving on the pay-as-you-go price.

All events must be run within 12 months, with a minimum order of four events.

What are the benefits of our Virtual Events service?


Better experience for attendees
Create an immersive experience that draws your remote audience in. Give your audience a voice and let them be part of the conversation with Q&A sessions and live polling.
Less pressure on your business
Let us deal with the planning, organising, and running. Our simple five step process from idea to execution makes online events incredibly simple to arrange and deliver.
Choice and flexibilty of platforms
Use our Webex platform, or use your own Microsoft Teams Live Event, Webex Webinars or Zoom Webinars licences. You can also buy new Webex Webinars licences from us.
Better experience for attendees
Create an immersive experience that draws your remote audience in. Give your audience a voice and let them be part of the conversation with Q&A sessions and live polling.
Less pressure on your business
Let us deal with the planning, organising, and running. Our simple five step process from idea to execution makes online events incredibly simple to arrange and deliver.
Choice and flexibilty of platforms
Use our Webex platform, or use your own Microsoft Teams Live Event, Webex Webinars or Zoom Webinars licences. You can also buy new Webex Webinars licences from us.
Quarterly results are so vital to our organisation. The thought of their live delivery going wrong is quite scary.
Jessica BradfordBT Investor Relations team

Platform capabilities

Compare virtual event platform capabilities side-by-side.
Max attendee audience size
Max duration
Max presenters
Max no. of concurrent events
Q&A
Webex Webinars (provided by BT)
Max attendee audience size
1,000
Max duration
24 hours
Max presenters
500
Max no. of concurrent events
1 per licence
Q&A
Webex Webinars (provided by BT)
Max attendee audience size
1,000
Max duration
24 hours
Max presenters
500
Max no. of concurrent events
1 per licence
Q&A
Microsoft Teams Live Event*
Max attendee audience size
10,000
Max duration
4 hours
Max presenters
100
Max no. of concurrent events
15 per licence
Q&A
Text only
Microsoft Teams Live Event*
Max attendee audience size
10,000
Max duration
4 hours
Max presenters
100
Max no. of concurrent events
15 per licence
Q&A
Text only
 Zoom Webinars*
Max attendee audience size
50,000
Max duration
24 hours
Max presenters
1,000
Max no. of concurrent events
1 per licence
Q&A
 Zoom Webinars*
Max attendee audience size
50,000
Max duration
24 hours
Max presenters
1,000
Max no. of concurrent events
1 per licence
Q&A
Webex Webinars*
Max attendee audience size
10,000
Max duration
24 hours
Max presenters
500
Max no. of concurrent events
1 per licence
Q&A
Webex Webinars*
Max attendee audience size
10,000
Max duration
24 hours
Max presenters
500
Max no. of concurrent events
1 per licence
Q&A
*You will need to provide your own licence to use one of these platforms. Webex Webinars licences are available to purchase from us.

Why choose BT for virtual events

Our experts have a wealth of knowledge and are here to help you with your virtual events.

Planning and rehearsal

We’ll handle scheduling and the preparation of the event invitations. Get best practice tips and guidance from our experts for confidence on event day.

Pre-event checks

Our producers check that all presenters are prepared and ready before going live.

Event production

Live support from our producers, including Q&A management.

Post-event support

We’ll produce a detailed post-event report including analytics.

Planning and rehearsal

We’ll handle scheduling and the preparation of the event invitations. Get best practice tips and guidance from our experts for confidence on event day.

Pre-event checks

Our producers check that all presenters are prepared and ready before going live.

Event production

Live support from our producers, including Q&A management.

Post-event support

We’ll produce a detailed post-event report including analytics.

FAQs

Your booking includes one hour of event time. Maximum time limits for events are:

  • Microsoft Teams Live Event – 4 hours
  • Webex Webinars – 24 hours
  • Zoom Webinars – 24 hours 

 

Add extra time to your event when you book with our event team. Additional time is charged in 30-minute blocks.

Security for your online event is a big consideration for both you and your attendees. All of the platforms we use (Microsoft Teams, Webex Webinars and Zoom Webinars) have built-in security features.

Microsoft Teams is designed using the Microsoft Trustworthy Computing Security Development Lifecycle (SDL). Microsoft says that whilst it’s impossible to design a product to resist all future security threats, as these are not yet known, Microsoft Teams incorporates industry standard security standards at its foundation.

Webex Webinar’s security is built in, not bolted on. Your events will stream on encrypted channels and have up-to-date privacy features. There are also built-in compliance options depending on your location and industry.

Zoom Webinar uses 256-bit Advanced Encryption Standard (AES), with optional end-to-end encryption. There are controls you can choose to increase security along with waiting rooms, screen share watermarks, passcodes, and many others.

Attendees can join by computer audio. With Webex Webinars or Zoom Webinars, they can also dial-in by phone.

 The maximum number of attendees permitted per platform are:

  • Microsoft Teams Live Event -  10,000 attendees
  • Zoom Webinars - 50,000 attendees
  • Webex Webinars - 10,000 attendees


The number of attendees will depend on the type of licence you have. If you’re using Webex Webinars provided by BT, you can have up to 1,000 attendees.

The maximum number of events you can run at the same time are:

  • Microsoft Teams Live Event – 15 events per tenant 
  • Webex Webinars – one event per licence (whether you're using your own licence or one from us)
  • Zoom Webinars – one event per licence

The maximum number of presenters you can have are:

  • Microsoft Teams Live Event - 100 presenters
  • Webex Webinars - 500 presenters
  • Zoom Webinars – 1,000 presenters

If you’re using your own licence, we’ll need access to your account to set up and manage your virtual event. If we're providing Webex Webinars, we won’t need access to your account.

Yes, you will. Your discount is based on a commitment to run that number of events within a 12-month period, and any unused events will be charged in full.

If you’re not sure whether to buy an event pack, you can buy as many pay-as-you-go events as you like but you won’t be eligible for discounted pricing.

We need at least 48 hours’ notice for an event, but this also depends on the availability of the Virtual Events team and platform licences.

For high profile and/or important events, please give us advanced notice to make sure we have enough planning and rehearsal time before the event.

Yes, but only if you request this when you book your event.

You can cancel your event, but you may incur charges depending on how much notice you give.

  • More than 48 hours’ notice – no charge.
  • Between 24 – 48 hours’ notice - 50% of the event fee.
  • Less than 24 hours’ notice - 100% of the event fee.

If you don’t show up for your event, you’ll be charged 100% of the event fee.

Virtual Events with customer-owned or BT-owned licences is priced as a flat fee charge for a one-hour event, with an additional charge for each extra half hour. The flat fee charge includes time for planning, rehearsing, warm-up, producing and any post-call wrap-up.

The Virtual Events price with customer-owned licences does not include the Unified Communication licence charge or audio charges, if applicable. These charges are paid separately by the customer.

However, the Virtual Events price for Webex Webinars with BT owned licence does include the Webex licence fee and audio dial-in charges, based on reasonable use as per our reasonable use policy.

We use a password management system to maintain event security. Password management systems generate and keep track of randomised passwords. This prevents reusing passwords across multiple event platforms and services.

Things you need to know

  • Discount will be applied to the Event price per hour as specified in the pricing section.
  • Minimum order of 4 events.
  • Minimum 12-month contract term.
  • All bundles are based on a 12-month commitment. Any unused events will be charged in full.
  • Termination and cancellation charges apply.
  • Cannot be purchased in conjunction with any other offer.

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