Contact BT Business

Supporting your business is our business – we've got your back.

How can we help?

Contact BT Business

Supporting your business is our business – we've got your back.

How can we help?

Woman at desk working on laptop

Help and support

Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.


Get help and support

Woman at desk working on laptop

Help and support

Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.


Get help and support

Woman at desk working on laptop

Help and support

Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.


Get help and support

Woman at desk working on laptop

Help and support

Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.


Get help and support

I need to contact you about

 

Fixing a fault

Fixing a fault

Get technical help, report a fault, or track an existing fault.

 

Checking an order

Checking an order

Get help tracking your order, or checking your delivery and appointment details.

 

My global or multinational business

My global or multinational business

Connect with our dedicated global business specialists.

 

Closing an account

Closing an account

Let us know that you're leaving.

 

Making a complaint

Making a complaint

If you’re unhappy with any of our products or services, please contact us on our complaints page.

Helpful resources

BT Business app

View bills, set up and manage devices, check service status, speed and much more.


Download the app

Get help from our BT Business Community

Ask questions and read helpful blog articles in our forum for BT Business customers.

Visit the BT Business Community

Save time, online

Here are some hassle-free ways to get help without picking up the phone. Available 24/7.


View our online tools and services

BT Business app

View bills, set up and manage devices, check service status, speed and much more.


Download the app

Get help from our BT Business Community

Ask questions and read helpful blog articles in our forum for BT Business customers.

Visit the BT Business Community

Save time, online

Here are some hassle-free ways to get help without picking up the phone. Available 24/7.


View our online tools and services