We'll let you know straight away if your BT Business services are experiencing any outages, planned or otherwise. We'll also let you know the best next steps or when we expect everything to be back to normal.
Run a quick test and get the right help for your specific issue
A few simple questions will let us know exactly what type of issue you're having and exactly how we can get you back online.
Book an engineer if you need one
If we can't get your services up and running online we'll offer you the earliest available engineer appointment, or you'll be able to choose the date and time to suit you.
Benefits of fixing or reporting faults online
Secure log in
Logging in to fix or report a fault helps us provide a personalised experience for you and increases your security.
Track your fault progress
Keep track of issues you've previously reported and check on the progress with our regular updates.
Automatic service checks
When you log in to My Account we'll run some quick tests on your services and let you know if we find any issues.
Faster fault fixes
Reporting a fault online makes fixing your services faster, we won't need you to tell us anything we already know about your services.
