Help and support
Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.
Moving premises
Learn more about moving premises, or get in touch with us to switch your service to a new address.
Moving premises
Learn more about moving premises, or get in touch with us to switch your service to a new address.
How we can help
While you’re busy moving premises, we’ll keep your business moving. Find out how our Movers Team can help you stay connected to your customers, and keep things running smoothly.
View our moving premises guide
Ways to switch your service to a new address
You can get in touch with us directly to tell us about your plans, and your new address.
Live chat
Monday-Friday 08:00-18:00
Monday-Friday 08:00-18:00
Call us
0800 917 9949
Monday-Friday 08:00-18:00
Call charges
0800 & 0808 - Free from UK numbers
08702 - Charges vary
0845 - 5p/min plus your network provider access charge
Help and support
Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.
Help and support
Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.
Help and support
Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.
Helpful resources
BT Business app
View bills, set up and manage devices, check service status, speed and much more.
Get help from our BT Business Community
Ask questions and read helpful blog articles in our forum for BT Business customers.
Visit the BT Business Community
Save time, online
Here are some hassle-free ways to get help without picking up the phone. Available 24/7.