Self-service is simple with My Account
Self-service is simple with My Account
There’s so much you can do yourself in My Account. Your dashboard is the perfect place to start. From there, you can tailor your services to suit your needs. From giving free wi-fi for your guests to blocking unwanted numbers – and more. Explore My Account today and get the most from BT Business.
- After you’ve bought something from BT Business, you can check progress anytime online. View deliveries and engineer visits, and even update them if you need to. Plus see how quickly you’ll be connected and in business with BT.
Orders
- My Account puts you in charge of your charges. Pay bills in an instant online, or set up a Direct Debit to take care of payments for you. Download one, some or all bills. Plus dive into the data to really boss your bills.
Billing
- BT Business service not working as well as expected? Follow quick and easy steps in My Account to fix a fault. You could put things right yourself – or we’ll arrange an engineer to get everything working again for you. Fast.
Faults
- After you’ve bought something from BT Business, you can check progress anytime online. View deliveries and engineer visits, and even update them if you need to. Plus see how quickly you’ll be connected and in business with BT.
Orders
- My Account puts you in charge of your charges. Pay bills in an instant online, or set up a Direct Debit to take care of payments for you. Download one, some or all bills. Plus dive into the data to really boss your bills.
Billing
- BT Business service not working as well as expected? Follow quick and easy steps in My Account to fix a fault. You could put things right yourself – or we’ll arrange an engineer to get everything working again for you. Fast.
Faults
Self-service for Cloud Voice Express
Cloud Voice Express portal
Exclusively for Cloud Voice Express customers, you’ll find your portal under Products & Services in My Account. With it you can divert calls, set up call waiting, block calls in and out, reduce nuisance calls, and more. Listen to voicemails, or read them as transcripts. And set up your numbers to use on the Cloud Voice Express app.
Cloud Voice Express app
If you have Cloud Voice Express, you need the Cloud Voice Express app. Use it to make and take landline calls on your smartphone – so you need never miss a call again. Text CVEapp to 81192 to download straight to your device, or get it from your app store.
