Help and support
Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.
Supporting your business is our business – we've got your back.
How can we help?
Get technical help, report a fault, or track an existing fault.
Get help tracking your order, or checking your delivery and appointment details.
Pay your bill with a debit or credit card, query charges, discuss your bills, and more.
Connect with our dedicated global business specialists.
Want to buy a new product or service, or make an upgrade? Get in touch with us.
Contact us to switch your service to your new address.
Let us know that you're leaving.
If you’re unhappy with any of our products or services, please contact us on our complaints page.
View bills, set up and manage devices, check service status, speed and much more.
Ask questions and read helpful blog articles in our forum for BT Business customers.
Visit the BT Business Community
Here are some hassle-free ways to get help without picking up the phone. Available 24/7.