Call centre staff

Customer contact for SMEs

Choose from our range of contact centre solutions tailored specifically for SMEs. Together, we’ll make a success of customer engagement.

Choose from our range of contact centre solutions tailored specifically for SMEs. Together, we’ll make a success of customer engagement.

Why choose BT for customer contact

Choose a partner you can trust to transform your customer contact. We’ve established over 4,000 contact centres. 

Global presence

Let customers get in touch from wherever they are. With our global presence, we can help you establish a contact centre anywhere.

Premium partnerships

Our ecosystem of partners means we can integrate your day-to-day applications, contact centre solutions and unified communications.

Trusted

SMEs around the world trust us to help them move to the cloud, transform their customer service and protect what matters most.

Data compliant

You’re in safe hands. SMEs rely on us to deliver critical communications in regulated environments.

Global presence

Let customers get in touch from wherever they are. With our global presence, we can help you establish a contact centre anywhere.

Premium partnerships

Our ecosystem of partners means we can integrate your day-to-day applications, contact centre solutions and unified communications.

Trusted

SMEs around the world trust us to help them move to the cloud, transform their customer service and protect what matters most.

Data compliant

You’re in safe hands. SMEs rely on us to deliver critical communications in regulated environments.

We do more for your business

woman with headset looking at screen

How AI is transforming the contact centre experience

AI promises to improve and enhance the customer contact experience, but some SMEs are struggling to make the most of the technologies.

 

woman with headset looking at screen

How AI is transforming the contact centre experience

AI promises to improve and enhance the customer contact experience, but some SMEs are struggling to make the most of the technologies.

 

woman with headset looking at screen

How AI is transforming the contact centre experience

AI promises to improve and enhance the customer contact experience, but some SMEs are struggling to make the most of the technologies.

 

woman with headset looking at screen

How AI is transforming the contact centre experience

AI promises to improve and enhance the customer contact experience, but some SMEs are struggling to make the most of the technologies.