Sustainability

Our plan for a greener future is collaborative, always-on and driven by digital. We’re working towards net zero – and are helping our customers to do the same.

Sustainability – let’s get there together

We’re on the road to net zero, with the ambition of getting there by the end of March 2031 for our own operations and end of March 2041 for our full value chain. And we know that by joining customers and suppliers together on a shared sustainability journey, we’ll all get there faster.

We connect for good
Technology is ever-changing. We want to harness its power to solve some of the world’s biggest challenges – like reducing carbon emissions.
Our commitment
We’ve led on climate action for more than three decades. Since 2017 we’ve cut our operational carbon emissions by 52% and rolled out over 5,500 electric vehicles.
A trusted partner
We’ve been recognised as world leaders in sustainability by the CDP, EcoVadis and more.

Balancing digital transformation and sustainability

Watch our latest webinar with IDC to explore how CIOs and IT teams can drive sustainability forward while staying on track with their digital roadmap. Gain insights from IDC’s recent InfoBrief to help you advance your sustainability journey.

Our sustainability awards and ratings

CDP
A’ rating on climate for the ninth year running (top 2% of over 22,000 global reporters)
EcoVadis
‘Advanced’ rating score of 71/100 – in the top 8% of all companies assessed
MSCI
‘A’ rating for ESG investment risk and opportunities
Financial Times
Listed as one of Europe’s Climate Leaders 2025, by the Financial Times (data compiled by Statistica)
Sustainalytics
ESG medium risk score of 21.1
Corporate Knights Global 100
Ranked within the 100 most sustainable corporations in the world, in Corporate Knights Global 100 2025 ranking (#86th)
Clean 200
Ranked in the top 200 global companies that earn the most revenues from clean and sustainable sources, supporting transition to a clean energy future
ISS ESG
Awarded Prime Status (B rating), indicating we have an ESG performance above the sector-specific Prime threshold, which means BT fulfil ambitious absolute performance requirements.