Digital skills training

Small businesses have big ambitions, and today's fast-evolving digital world is full of opportunities to safely thrive, grow and succeed online. Explore the digital skills hub to understand how you can use technology to take your business to the next level.

Explore digital skills resources

Use digital skills to help your business thrive

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Explore our hub to access videos, guides, online courses and events designed to help you build confidence and make the most of everything digital. From improving productivity and turnover to better understand your customers, our resources are here to help boost you and your business thrive online.

Grow your skills as an entrepreneur, learn how to stay safe online, or connect with peers, customers, or expert mentors. Whatever your goals, we're helping to build the UK's digital skills and confidence, one business at a time.

Future-ready digital skills

At BT, we’re committed to supporting our community of small businesses – helping you reach your full potential.

Cyber security

Learn how to secure your devices, data, and business online.

Artificial intelligence

Discover how AI can help automate everyday tasks to save you time and money.

Digital productivity

Grow your business, brand and reach online with digital tools that help your business thrive.

Cyber security skills

Stay safe online and protect what matters most. Learn how to recognise scams, protect data, and build digital confidence to keep your business secure.

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Discover cyber security: Decoded

Visit the cyber security: Decoded hub to stay on top of cyber security with timely insights, real-world advice, and easy-to-follow explainers tailored for busy business owners.

How to stay safe online

Online scams are on the rise and small businesses are increasingly in the firing line. Discover the most common scams affecting small business owners and how to avoid them in this video.

Cyber security in a world of AI

Whether you're a small business owner or part of a growing team, this webinar offers practical insights to help you keep your business safe in the age of AI.

Artificial intelligence training

AI can help small businesses do more with less, from automating routine tasks to focusing on what really matters. Learn how to use AI tools to personalise customer experiences, simplify processes, and grow with confidence.

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Boosting productivity with AI

Jamie, founder of Presto Coffee, explains how AI prompts have become a game changer in daily operations. Learn how they use AI to automate routine tasks, streamline processes, and free up time for decision-making.

How to create content that converts more clients

Join Naomi from Support Inspire Learn (SIL) as she covers how to grow a loyal audience and make more sales, understanding emotions and your clients and customers.

Practical ways to use AI to simplify life as a small business owner

Deen from BT explores how you can incorporate AI into your business to boost efficiency and drive results. Discover real-world examples of how AI can enhance your strategy, marketing, and more.

How to future-proof your business for AI cyber threats

For small and medium-sized businesses, cyber security threats are on the rise. In this guide, created in association with Be the Business, learn practical strategies to safeguard your organisation against emerging technology risks and real-world cyber threats.

Download the AI and cyber threat guide

The AI Opportunity for Small Business

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Read about the opportunities for Small Businesses to use AI to save time, boost growth and stay competitive. This report from BT and Small Business Britain highlights real examples and practical tips to make AI work for your business.

Download the AI for small businesses guide

Digital productivity

Work smarter and grow your business. Learn how to use tech to help you focus on the big picture: reaching new customers, growing your brand, and expanding your business.

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How Keri used SEO to boost sales

Keri, founder of Snow Windows, shares how optimising their website helped them reach new customers and increase sales. Learn how they implemented affordable SEO tactics to create long-term growth.

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How social media transformed Bailey’s business

Discover how Bailey, founder of Be Great Fitness, revamped their social media strategy to boost engagement and drive sales. From targeted content creation to mastering analytics, learn the exact steps that led to their business growth.

Using videos to grow your business with Martha

Discover entrepreneur and expert Martha’s tips for using short form content to build your brand. Learn how to create content that keeps people engaged and how to turn followers into customers.

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Want to build better websites? Join Suzi Brown from The Smart Bear as she shares tried-and-tested best practices and real-world tips to help you design websites that work for your customers.

7 Steps to Successful Email Marketing

Join Anastasia as she breaks down why email marketing matters and how to make it work for you. Learn how to craft great content, build your mailing list, and measure what’s driving real results.

Social Media Content Playbook: what to post, when to post and how to engage

Catch up on this session hosted by Small Business Britain and BT, featuring social media expert Sam Flynn. Learn how to create a content strategy that drives results and builds meaningful connections with your audience.

A guide to technology adoption

In this practical guide, created in partnership with Be the Business, discover actionable steps to adopt technology and boost your sales and marketing efforts. Explore real-world case studies of small businesses that have successfully improved their operations and growth by embracing innovative technology solutions.

Download the technology adoption guide

Support that goes beyond digital skills

We’ve got your back. With BT, you get more than just broadband.

Apprenticeship funding

Through our apprenticeship levy fund, in partnership with Babington, we'll help you fund and find an apprentice to grow and upskill your team.

Inclusion and accessibility

We're breaking down barriers entrepreneurs, as a founding signatory for the Disability Trading Framework and a steering board member of the Lilac Review.

Mentorship, events and networking

Grow your business faster with mentoring and expert insights at our events and workshops.

BT business skills courses

Digital skills courses ideal for people with any level of knowledge, developed by BT and Cisco.

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BT and Cisco: Introduction to AI

In this beginner-friendly class you will learn about key AI concepts and get hands-on practice with AI-enabled apps. Get started today and discover how AI can make everyday tasks easier and boost your productivity.

BT and Cisco: Digital Connection & Collaboration

Learn how to collaborate more effectively with your teammates, enhance your productivity, and improve your social interactions inside and outside of the workplace. Ready to elevate your digital collaboration skills? Begin your journey today.

Digital skills training

Use digital skills to help your business thrive