How to tell us you’re leaving.
0800 800 152
Monday-Friday 08:00-18:00
Please make sure you have your account number or BT One Phone number to hand.
0345 154 8844
Monday-Friday 08:00-18:00 and available 24/7 for lost or stolen SIMs
Please contact your BT account manager.
0800 055 6065
Monday-Friday 09:00-17:00
Call charges
0800 & 0808 - Free from UK numbers
08702 - Charges vary
0845 - 5p/min plus your network provider access charge