call centre staff

Customer contact

Choose from our range of contact centre solutions, designed to streamline your operations, enhance customer experience and free up your agents.

Choose from our range of contact centre solutions, designed to streamline your operations, enhance customer experience and free up your agents.

Why choose BT for customer contact

We’re a partner you can trust to transform your customer contact. We’ve established over 4,000 contact centres globally.

Global presence

With a presence in over 180 countries, we can help you establish a contact centre anywhere, and let customers get in touch from across the world.

Premium partnerships

Our ecosystem of partners means we can integrate your day-to-day applications, contact centre solutions and unified communications.

Trusted

Companies around the world trust us to help them transform their customer service, move to the cloud and protect what matters most.

Data compliant

You're in safe hands. We're trusted by global organisations to deliver critical communications in regulated environments.

We do more for your business