MiCloud UC
Improve your productivity, collaborations and customer service with the flexibility of MiCloud UC.
Improve your productivity, collaborations and customer service with the flexibility of MiCloud UC.
Collaboration is king
Collaboration is king
Successful businesses rely on good collaboration. With the secure MiCloud UC cloud-based unified communications platform, your teams will have the flexibility to effortlessly communicate with customers – and each other.
- Empower your people with the same secure communications experience anywhere, anytime on any device.
Ideal for hybrid working
- Create your own communications environment without the complexity of managing it yourself.
Maximum flexibility and scalability
- Focus on your business while our team of cloud experts look after your security and automatic tech updates.
Peace of mind
- Empower your people with the same secure communications experience anywhere, anytime on any device.
Ideal for hybrid working
- Create your own communications environment without the complexity of managing it yourself.
Maximum flexibility and scalability
- Focus on your business while our team of cloud experts look after your security and automatic tech updates.
Peace of mind
Add some unity to your work
Hybrid working could leave your workforce unable to communicate effectively. MiCloud UC platform gives you the tools needed to help your business work better. Conference calling, desktop sharing and features such as call routing ensure your people enjoy the same communications functionality wherever they are.
Futureproof your workforce
Businesses change daily. So you need a Cloud UC system that can flex as your work does. MiCloud UC lets you mix and match features for your different teams. For example, your desk-based people get certain functions, while your field sales team get the tools to work on the go. What’s more, you can make feature changes 24/7 using the online portal.
Businesses change daily. So you need a Cloud UC system that can flex as your work does. MiCloud UC lets you mix and match features for your different teams. For example, your desk-based people get certain functions, while your field sales team get the tools to work on the go. What’s more, you can make feature changes 24/7 using the online portal.
Businesses change daily. So you need a Cloud UC system that can flex as your work does. MiCloud UC lets you mix and match features for your different teams. For example, your desk-based people get certain functions, while your field sales team get the tools to work on the go. What’s more, you can make feature changes 24/7 using the online portal.
Businesses change daily. So you need a Cloud UC system that can flex as your work does. MiCloud UC lets you mix and match features for your different teams. For example, your desk-based people get certain functions, while your field sales team get the tools to work on the go. What’s more, you can make feature changes 24/7 using the online portal.
Delight customers
Happy customers means more sales. Give them the quality service they deserve with the optional MiCloud CC (Contact Centre) service which includes features for when they want to reach you, real-time analytics, personalised messages and much more.
Happy customers means more sales. Give them the quality service they deserve with the optional MiCloud CC (Contact Centre) service which includes features for when they want to reach you, real-time analytics, personalised messages and much more.
Happy customers means more sales. Give them the quality service they deserve with the optional MiCloud CC (Contact Centre) service which includes features for when they want to reach you, real-time analytics, personalised messages and much more.
Happy customers means more sales. Give them the quality service they deserve with the optional MiCloud CC (Contact Centre) service which includes features for when they want to reach you, real-time analytics, personalised messages and much more.
Work smarter
Give your teams the tools they need to work smarter, wherever they are. Unified communications offer you more ways to talk to your customers, suppliers and each other, giving efficiency and productivity a boost.
Give your teams the tools they need to work smarter, wherever they are. Unified communications offer you more ways to talk to your customers, suppliers and each other, giving efficiency and productivity a boost.
Give your teams the tools they need to work smarter, wherever they are. Unified communications offer you more ways to talk to your customers, suppliers and each other, giving efficiency and productivity a boost.
Give your teams the tools they need to work smarter, wherever they are. Unified communications offer you more ways to talk to your customers, suppliers and each other, giving efficiency and productivity a boost.
Migration is simple
Choose from crystal clear conference phones, easy-to-use desktop and digital enhanced cordless technology (DECT). MiCloud UC simplifies the entire process, with expert guidance, advice and a solution that can be managed with one single online portal.
Choose from crystal clear conference phones, easy-to-use desktop and digital enhanced cordless technology (DECT). MiCloud UC simplifies the entire process, with expert guidance, advice and a solution that can be managed with one single online portal.
Choose from crystal clear conference phones, easy-to-use desktop and digital enhanced cordless technology (DECT). MiCloud UC simplifies the entire process, with expert guidance, advice and a solution that can be managed with one single online portal.
Choose from crystal clear conference phones, easy-to-use desktop and digital enhanced cordless technology (DECT). MiCloud UC simplifies the entire process, with expert guidance, advice and a solution that can be managed with one single online portal.
Pick and mix your phones
Choose from crystal clear conference phones to easy-to-use desktop and digital enhanced cordless technology (DECT). All of our phones are built with the latest technology, offering top-of-the-line call quality whether you’re speaking to a customer or on a conference call with your team.
Choose from crystal clear conference phones to easy-to-use desktop and digital enhanced cordless technology (DECT). All of our phones are built with the latest technology, offering top-of-the-line call quality whether you’re speaking to a customer or on a conference call with your team.
Choose from crystal clear conference phones to easy-to-use desktop and digital enhanced cordless technology (DECT). All of our phones are built with the latest technology, offering top-of-the-line call quality whether you’re speaking to a customer or on a conference call with your team.
Choose from crystal clear conference phones to easy-to-use desktop and digital enhanced cordless technology (DECT). All of our phones are built with the latest technology, offering top-of-the-line call quality whether you’re speaking to a customer or on a conference call with your team.
Integrate MiCloud CC to connect your customers with the power of the cloud
MiCloud UC works seamlessly with MiCloud CC, which also works with MS Teams, giving you powerful voice and omnichannel contact centre options. You can use the same suite of services to deliver exceptional customer experiences, along with inbound multimedia solutions such as email, webchat and SMS.
Richard Atherton, Senior Cloud Expert at BT, looks at some of the ways you can cut costs with cloud contact centres, while tackling some of the biggest concerns customers have about cloud-based contact centre solutions.
The complete guide to MiCloud UC
Everything you need to know about how MiCloud UC cloud-based platform gives your teams the flexibility to effortlessly communicate with customers – and each other.
Why BT
We combine deep expertise with extensive capabilities in cloud, networking, security and creating unified communication solutions. We’ll help you define your strategy and provide end-to-end management to simplify your operations.We’re people obsessed
We put your people at the core of all solutions so they get a more enjoyable digital, physical and secure experience, which means they can work more efficiently and generate more value for you.You can rely on our network
Our network is trusted by thousands of organisations to keep them safe. And our experts can work with multiple technologies and legacy systems to create a single, secure network for your business, too.We’re security specialists
We protect governments, critical national infrastructure and global corporations from more than 6,500 daily cyber attacks. This gives us an overview of the complex security threat landscape, so our 3,000 security experts can help better protect your organisation.
We’re investing in your future
We’ve invested £2.5 billion in research and development over the last five years. And we’ve filed more than 10,000 patents since 1990, so we’re always pushing the boundaries of how we can help you achieve your goals.FAQs
What is MiCloud UC?
MiCloud is a secure, cloud-based unified communications platform that gives your teams the flexibility to communicate with customers – and each other – from anywhere.
I currently have MiVoice. Can I upgrade to MiCloud UC?
Absolutely. Contact us now to talk about your options.
I already have MiCloud/MiCloud UC. Where can I find help?
First, take a look at our online help page or, if you can’t find the help you need, give us a call on 0800 181 556.
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