Unified Communications

Give your teams secure, scalable tools that bring calling, meetings and messaging together in one unified communications (UC) experience. Cloud-based platforms help organisations collaborate seamlessly, stay connected across locations and support modern, flexible ways of working.

Unify how your business communicates

When your people are spread across regions, tools and devices, communication often becomes fragmented and inefficient. Our UC platforms solve this by bringing calling, meetings and messaging into one secure, integrated environment. We help teams collaborate seamlessly, reduce complexity and stay productive wherever they are.

  • Better hybrid working

    Enjoy a simple, smarter solution to remote working. Give your teams the tools to better collaborate no matter where they are.

  • User adoption

    We’ll support your people in embracing new technology and tools so that you can experience faster adoption and tangible benefits.

  • Managed service

    We’ve invested to make delivery simpler, with our experts managing each step to integrate your chosen solution with your existing technology.

Learn how to unify calling, meetings and messaging

Explore how integrated communication tools help teams work more efficiently, stay connected and collaborate from anywhere.

What is unified communications?

Integrated collaboration

Choose the UC platform that fits your organisation’s needs, from deep ecosystem integration to advanced collaboration features and support for hybrid working. Every Unified Communications as a Service (UCaaS) solution is built for performance, resilience and scalability.

  • Cloud Work

    A complete unified communications platform that brings calling, messaging, meetings and integrations together. Ideal for hybrid teams who need advanced features and seamless collaboration from any device.

  • Microsoft Teams

    Bring messaging, meetings and file‑sharing into one easy‑to‑use platform and keep your teams connected wherever they are.

  • One Cloud Cisco

    A secure, cloud collaboration platform for enterprise voice, messaging, video and desktop sharing. Trusted by critical national infrastructure and highly regulated organisations.

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Why choose BT for unified communications

Reduce costs, improve business agility, and benefit from user adoption support when you partner with us on your digital transformation journey.

Innovation and experience

We’re a leader in voice technology in the UK and globally. We work with companies big and small to cater for any complex voice calling needs.

Industry leader

We’re the UK’s leading provider of cloud-based phone systems for small and medium businesses.

Global voice network

We support customers in over 180 countries, hosting over five million users and carrying ten billion minutes annually.

24/7 support

Our dedicated 24/7 UK-based helpdesk is on hand to help fix any problems, whenever you need it.

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