Social value at BT

Social value at BT

At BT, social value is at the heart of our purpose, driving impactful initiatives that address the needs of diverse communities across the UK. The Social Value team at BT have a focus on sustainability, community, sponsorship, charity, and the environment.

At BT, social value is at the heart of our purpose, driving impactful initiatives that address the needs of diverse communities across the UK. The Social Value team at BT have a focus on sustainability, community, sponsorship, charity, and the environment.

Our commitment to social value

Our commitment to social value

We’re increasing digital inclusion and giving back to local communities through on-the-ground initiatives that make real-world positive changes.
 

The five pillars of social value at BT are:
 

  • Outreach: no one is forgotten in our social value delivery.
  • Improvement: continuous improvement in our delivery.
  • Sustainability: our incentives are built to last.
  • Engagement: user voice at the forefront and not an afterthought.
  • Equity: leveraging our power to mobilise individuals, institutions, and communities.
Social value has the ability to drive long term systemic transformation creating opportunities for communities, improving quality of life and wellbeing for individuals whilst promoting a more sustainable and equitable future.
Sarwar KhanSustainability Director, BT

How BT is bringing social value to communities across the UK

   

£1m

spent on social value initiatives in the UK in financial year 2024

750+

young people joined us for one contract of our Work Ready sessions in the North East of England

£1m

spent on social value initiatives in the UK in financial year 2024

750+

young people joined us for one contract of our Work Ready sessions in the North East of England

Our key collaborators

To deliver social value, we also partner with charities like Home-Start and AbilityNet who are experts in their field, maximising the results.
 

social-logo
We were thrilled to launch Repair Week 2025 in partnership with Team Repair and BT Group to show just how much fun repairing is. It’s a fantastic way to build confidence and skills fit for fixing the future.
Katie MoriyamaBehaviour Change and Campaigns Manager, ReLondon