Our commitment to social value
We’re increasing digital inclusion and giving back to local communities through on-the-ground initiatives that make real-world positive changes.
The five pillars of social value at BT are:
- Outreach: no one is forgotten in our social value delivery.
- Improvement: continuous improvement in our delivery.
- Sustainability: our incentives are built to last.
- Engagement: user voice at the forefront and not an afterthought.
- Equity: leveraging our power to mobilise individuals, institutions, and communities.
Social value creates opportunities for communities, improves quality of life and wellbeing for individuals, and promotes a more sustainable and equitable future.
How BT is bringing social value to communities across the UK
Since January 2024
£1.4m+
spend on social value initiatives
657
connectivity devices provided
1,900+
people directly benefitted from our programmes
Our key collaborators
To deliver social value, we also partner with charities like Home-Start and AbilityNet who are experts in their field, maximising the results.
In partnership with with Team Repair and BT Group, Repair Week 2025 is a fantastic way to build confidence and skills fit for fixing the future.