Social value at BT

At BT, social value is at the heart of our purpose, driving impactful initiatives that address the needs of diverse communities across the UK. The Social Value team at BT have a focus on sustainability, community, sponsorship, charity, and the environment.

Our commitment to social value

We’re increasing digital inclusion and giving back to local communities through on-the-ground initiatives that make real-world positive changes.

The five pillars of social value at BT are:

Outreach: no one is forgotten in our social value delivery.
Improvement: continuous improvement in our delivery.
Sustainability: our incentives are built to last.
Engagement: user voice at the forefront and not an afterthought.
Equity: leveraging our power to mobilise individuals, institutions, and communities.

Social value case studies

How BT’s Social Value team is making a real impact on the ground in communities across the UK.

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Group of people with boy holding BT laptop

Tower Hamlets

To promote digital inclusion, the BT Social Value team worked with Tower Hamlets Council to provide free broadband connections to 187 families and 340 laptops for children starting Year 7.

Large group of students and others at workshop

Team Repair

Team Repair and BT teamed up to run a workshop for 60 students from local schools at BT’s London HQ, to have fun while learning repair and programming skills.

Get work ready

In one contract, we held 34 employability enrichment workshops for students in areas with low social mobility in the North East of England, helping them discover employable skills and plan towards their future goals.

Social value creates opportunities for communities, improves quality of life and wellbeing for individuals, and promotes a more sustainable and equitable future.

Sarwar KhanSustainability Director, BT