woman in shop using phone

Explore our Case Study hub featuring UK and Global  business success stories. Read customer testimonials  from technological innovation in the public sector, to helping small businesses stay connected and smash sales targets.

Case studies

Explore our Case Study hub featuring UK and Global  business success stories. Read customer testimonials  from technological innovation in the public sector, to helping small businesses stay connected and smash sales targets.

Helping all kinds of businesses achieve real results

Helping all kinds of businesses achieve real results

  • A critical part of the UK’s national fabric

    Trusted throughout the UK by the NHS and emergency services, government departments and local councils.
  • Championing global businesses

    We’re proud to support some of the biggest brands and corporations with our reliable network and managed solutions.
  • Supporting business growth

    We work with hundreds of thousands of small businesses to keep them connected as they grow.
  • A critical part of the UK’s national fabric

    Trusted throughout the UK by the NHS and emergency services, government departments and local councils.
  • Championing global businesses

    We’re proud to support some of the biggest brands and corporations with our reliable network and managed solutions.
  • Supporting business growth

    We work with hundreds of thousands of small businesses to keep them connected as they grow.

Browse our customer stories

Results (70)
Man working on computer
CYBER SECURITY
September 19, 2024
Snam And Cyber Security Threat Management With SAFE
m group services
CYBER SECURITY
July 17, 2024
M Group Services Case Study: Endpoint Security
NHS Integrated Care Board and BT case study
CYBER SECURITY
May 29, 2024
NHS Integrated Care Board and BT case study
care plus group
CONNECTIVITY
March 20, 2024
Care Plus Group case study
woman working on desk at home near plant
IP TECHNOLOGY
January 12, 2024
Media Company Voice Solution
Coventry building society
DIGITAL TRANSFORMATION
December 22, 2023
Digitally transforming Coventry Building Society’s customer and employee experiences
city at night with lights
CONTACT CENTRES
December 19, 2023
Insurance company contact centre case study
mine landscape
DIGITAL TRANSFORMATION
December 19, 2023
Orica case study
city of london skyline
NETWORKING
December 19, 2023
Financial services SD-WAN case study
twilight skyline waterfront office buildings
DIGITAL TRANSFORMATION
December 18, 2023
Cloud-based meeting solution case study
newspapers
CLOUD SERVICES
December 18, 2023
Professional services workplace solution case study
people working in a modern office
BUSINESS SECURITY
December 15, 2023
The future of work case study
Kärcher machine cleaning floor
DIGITAL TRANSFORMATION
December 01, 2023
Kärcher case study
Papple Steading
CONNECTIVITY
November 14, 2023
Papple Steading: a remote resort with a powerful broadband
john sheppard
IP TECHNOLOGY
October 31, 2023
John Sheppard case study
ransom spares
DIGITAL TRANSFORMATION
October 26, 2023
Ransom Spares and BT Business Broadband case study
communicating every detail
CONNECTIVITY
October 26, 2023
Embracing change with ProPharma and BT Cloud Work
Immersive classroom
CYBER SECURITY
September 20, 2023
A UK University case study: partnering with BT Managed Security Services
outside view of puma offices
CLOUD SERVICES
July 18, 2023
BT, Puma and Microsoft Teams case study
Immersive classroom
DIGITAL TRANSFORMATION
June 20, 2023
Immersive Spaces case study: creating unique experiences
Colleagues using a tablet inside a server room
INTERNET OF THINGS
June 19, 2023
Suffolk County Council case study: driving efficiency
Coffee shop owner standing by the till
CYBER SECURITY
June 12, 2023
Culina Group case study
container ship on the ocean
CYBER SECURITY
April 30, 2023
BW Group cyber security case study
office workers looking at screen
CONNECTIVITY
November 14, 2022
Infonet Thailand case study
online video conference using smartphone
DIGITAL TRANSFORMATION
January 26, 2022
Heaps + Stacks case study: moving to virtual events
people walking over bridge
CONNECTIVITY
October 29, 2021
Nokia case study
Collecting data from the Rover
DIGITAL TRANSFORMATION
October 21, 2021
Case study: Willmott Dixon’s digital transformation story
Businessman giving presentation inside boardroom
NETWORKING
July 22, 2021
Your Live Guide case study: creating a positive out of a crisis
lady on station platform smiling listening on mobile phone
CLOUD SERVICES
July 18, 2021
EE case study
Smiling teacher teaching girl studying
NETWORKING
June 17, 2021
Case study: BT Leased Line for GFM
man swimming in pool
DIGITAL TRANSFORMATION
March 13, 2021
David Lloyd case study
A woman working on a desktop computer in the office
DIGITAL TRANSFORMATION
February 13, 2021
Riverbed SaaS Accelerator case study
Business woman relaxing in the hotel lobby
DIGITAL TRANSFORMATION
January 12, 2021
Archant case study
Asian female doing relaxation exercise
CONNECTIVITY
September 28, 2020
MobGroup case study: fit for digital
digital neon light up charts
CLOUD SERVICES
June 26, 2020
AcadiaSoft case study
Close up of someone looking at their phone in the supermarket
CLOUD SERVICES
May 08, 2020
Global SD-WAN rollout case study
Operator in warehouse using a scanning device
NETWORKING
April 27, 2020
Rexel case study: SD-WAN
Cut view of man standing in kitchen at sink
CONNECTIVITY
February 10, 2020
Plumbcare case study: keeping track of costs
city skyline near waterfront
CLOUD SERVICES
November 13, 2019
Ixom case study
scanning bank card
IP TECHNOLOGY
November 12, 2019
Hello Bank case study
Female doctor talking on the phone
IP TECHNOLOGY
October 29, 2019
NHS South London case study: One Cloud Cisco
Woman using virtual assistant on office desk
CONNECTIVITY
October 29, 2019
Care Inspectorate case study: business efficiency
business people with headsets
CONTACT CENTRES
October 29, 2019
Screwfix case study: transforming customer service operations
Aerial view of illuminated cityscape against sky
NETWORKING
October 29, 2019
MediaCityUK case study: powering media technology
Northumbrian water
DIGITAL TRANSFORMATION
October 29, 2019
Case study: optimising Northumbrian Water’s mobile workforce
Doctor listening to patient in hospital
DIGITAL TRANSFORMATION
October 29, 2019
BT, Norfolk and Suffolk NHS case study
woman talking on telephone in office
CONTACT CENTRES
October 29, 2019
NHS Kent Community Health Trust
Fourth grade students work on laptops in class
CLOUD SERVICES
October 29, 2019
Norfolk County Council case study
Female student at home studying
NETWORKING
October 29, 2019
Brunel University case study
Nurse inspecting screen in intensive care unit in hospital
DIGITAL TRANSFORMATION
October 29, 2019
NHS Spine case study
Police officers at surveillance control centre
CLOUD SERVICES
October 29, 2019
Surrey Police case study
A female medical customer service representative
CLOUD SERVICES
October 29, 2019
Northern Devon NHS Trust case study: introducing cloud contact centre
Shot of a young businesswoman wearing a headset
DIGITAL TRANSFORMATION
October 29, 2019
Coral Racing case study
woman messaging with phone
CONTACT CENTRES
October 29, 2019
Nuffield Health case study
Engineer on mobile phone
INTERNET OF THINGS
October 29, 2019
Northumbrian Water case study: improving customer experience with IoT
Kings College Cambridge
IP TECHNOLOGY
October 29, 2019
Case study: new unified communications for the University of Cambridge
Mature man sitting on the floor at home with laptop
CONNECTIVITY
October 29, 2019
Case study: PetShopBowl
Futuristic data center server room
CLOUD SERVICES
October 29, 2019
Formwize case study: switching to a cloud solution
Warwick Castle
CONNECTIVITY
October 29, 2019
University of Warwick case study: IT networks
Illuminated city at night
CYBER SECURITY
October 29, 2019
Gemini case study
Group of students using library computer to find books
IP TECHNOLOGY
October 25, 2019
Kingston University case study: IP phone systems transforming how we work
Airside engineer talking on radio near aircraft on runway
IP TECHNOLOGY
May 29, 2019
NATS case study: transforming air traffic management with IP Connect
train on track
CYBER SECURITY
April 20, 2019
West Midlands Trains case study
container ship on water with fields in background
NETWORKING
March 27, 2019
DP World, Antwerp case study
aerial view of  desk
CONTACT CENTRES
July 04, 2018
FCA Automotive case study
man looking through microscope
IP TECHNOLOGY
June 20, 2018
Almirall case study - Getting new medicines to market
professional woman smiling
IP TECHNOLOGY
June 20, 2018
De Beers case study
RV's driving up steep cliff
DIGITAL TRANSFORMATION
May 29, 2018
Anglo American case study
woman looking at map
CONTACT CENTRES
May 06, 2018
Carrefour Argentina case study
man with mobile phone and bank card
NETWORKING
April 27, 2018
Nationwide And Network Security

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