Terms and conditions for Global Business

Master Services Agreements

Below you will find the master services agreements (MSAs) that govern our global business product and services whose specific terms are set out here.

Legacy versions of the MSAs are set out further down this page here.

Legacy Terms

BT Country Version Number
Argentina

  V1 - applies to contracts placed on or before 25th August 2023
Australia  V1 - applies to contracts placed on or before 25th August 2023
Belgium Available on request
Bolivia V1 - applies to contracts placed on or before 25th August 2023
Brazil V1 - applies to contracts placed on or before 25th August 2023
Chile V1 - applies to contracts placed on or before 25th August 2023
Colombia V1 - applies to contracts placed on or before 25th August 2023
Costa Rica V1 - applies to contracts placed on or before 25th August 2023
Dominican Republic V1 - applies to contracts placed on or before 25th August 2023
Ecuador V1 - applies to contracts placed on or before 25th August 2023
El Salvador V1 - applies to contracts placed on or before 25th August 2023
France Available on request
Germany V1 - applies to contracts placed on or before 25th August 2023
Guatemala V1 - applies to contracts placed on or before 25th August 2023
Honduras V1 - applies to contracts placed on or before 25th August 2023
Hong Kong V1 - applies to contracts placed on or before 25th August 2023
Ireland V1 - applies to contracts placed on or before 25th August 2023
Italy Available on request
Japan V1 - applies to contracts placed on or before 25th August 2023
Luxembourg Available on request
Mexico V1 - applies to contracts placed on or before 25th August 2023
Netherlands Available on request
Nicaragua V1 - applies to contracts placed on or before 25th August 2023
Panama V1 - applies to contracts placed on or before 25th August 2023
Paraguay V1 - applies to contracts placed on or before 25th August 2023
Peru V1 - applies to contracts placed on or before 25th August 2023
Singapore V1 - applies to contracts placed on or before 25th August 2023
South Africa V1 - applies to contracts placed on or before 25th August 2023
Spain Available on request
Sweden Available on request
Switzerland V1 - applies to contracts placed on or before 25th August 2023
United Arab Emirates V1 - applies to contracts placed on or before 25th August 2023
United Kingdom V1 - applies to contracts placed on or before 25th August 2023
United States V1 - applies to contracts placed on or before 25th August 2023
V2 - applies to contracts placed between 25th August 2023 and 25th October 2023
Uruguay V1 - applies to contracts placed on or before 25th August 2023
Venezuela V1 - applies to contracts placed on or before 25th August 2023