Master services agreements

Master Services Agreements

Below you will find the master services agreements (MSAs) that govern our global business product and services whose specific terms are set out here.

Legacy versions of the MSAs are set out further down this page here.

BT Country	Version Number
Argentina	V2
Australia	V2
Bahrain	V2
Belgium	Available on request
Bolivia	V2
Brazil	V2
Chile	V2
Colombia	V2
Costa Rica	V2
Dominican Republic	V2
Ecuador	V2
El Salvador	V2
France	Available on request
Germany	V2
Guatemala	V2
Honduras	V2
Hong Kong	V2
India	V2
Ireland	V2
Italy	Available on request
Japan	V2
Luxembourg	Available on request
Mexico	V2
Netherlands	Available on request
Nicaragua	V2
Panama	V2
Paraguay	V2
Peru	V2
Singapore	V2
South Africa	V2
Spain	Available on request
Sweden	Available on request
Switzerland	V2
United Arab Emirates	V2
United Kingdom	V2
United States	V3
Uruguay	V2
Venezuela	V2

Legacy Terms

Legacy

BT Country	Version Number
Argentina	V1 - applies to contracts placed on or before 25th August 2023
Australia	V1 - applies to contracts placed on or before 25th August 2023
Belgium	Available on request
Bolivia	V1 - applies to contracts placed on or before 25th August 2023
Brazil	V1 - applies to contracts placed on or before 25th August 2023
Chile	V1 - applies to contracts placed on or before 25th August 2023
Colombia	V1 - applies to contracts placed on or before 25th August 2023
Costa Rica	V1 - applies to contracts placed on or before 25th August 2023
Dominican Republic	V1 - applies to contracts placed on or before 25th August 2023
Ecuador	V1 - applies to contracts placed on or before 25th August 2023
El Salvador	V1 - applies to contracts placed on or before 25th August 2023
France	Available on request
Germany	V1 - applies to contracts placed on or before 25th August 2023
Guatemala	V1 - applies to contracts placed on or before 25th August 2023
Honduras	V1 - applies to contracts placed on or before 25th August 2023
Hong Kong	V1 - applies to contracts placed on or before 25th August 2023
Ireland	V1 - applies to contracts placed on or before 25th August 2023
Italy	Available on request
Japan	V1 - applies to contracts placed on or before 25th August 2023
Luxembourg	Available on request
Mexico	V1 - applies to contracts placed on or before 25th August 2023
Netherlands	Available on request
Nicaragua	V1 - applies to contracts placed on or before 25th August 2023
Panama	V1 - applies to contracts placed on or before 25th August 2023
Paraguay	V1 - applies to contracts placed on or before 25th August 2023
Peru	V1 - applies to contracts placed on or before 25th August 2023
Singapore	V1 - applies to contracts placed on or before 25th August 2023
South Africa	V1 - applies to contracts placed on or before 25th August 2023
Spain	Available on request
Sweden	Available on request
Switzerland	V1 - applies to contracts placed on or before 25th August 2023
United Arab Emirates	V1 - applies to contracts placed on or before 25th August 2023
United Kingdom	V1 - applies to contracts placed on or before 25th August 2023
United States	V1 - applies to contracts placed on or before 25th August 2023 V2 - applies to contracts placed between 25th August 2023 and 25th October 2023
Uruguay	V1 - applies to contracts placed on or before 25th August 2023
Venezuela	V1 - applies to contracts placed on or before 25th August 2023