For my team of 0-249 employees
For my team of0-249 employees
Small business owner standing in office with their team connected with BT Cloud Work

Unify your comms with BT Cloud Work

Everything your business needs, all in one place, with an easy-to-use cloud communications platform for more effective multi-channel collaboration with colleagues and customers.

Small business owner standing in office with their team connected with BT Cloud Work

Everything your business needs, all in one place, with an easy-to-use cloud communications platform for more effective multi-channel collaboration with colleagues and customers.

Get in touch

Sales: 0 - 99 employees0800 414 860209:00 – 17:00 / Monday – Friday
Sales: 100 - 249 employees0800 012 149409:00 – 17:00 / Monday – Friday
Sales: 250 + employees0800 678 105309:00 – 18:00 / Monday – Friday

Keep your business talking

Keep your business talking

  • Bring your hybrid team together
    A unified communications platform that’s built to help SMEs collaborate better and work together more productively, from any location.
  • Cut costs without compromise
    Improve your communications and your budget when you replace expensive legacy hardware with industry-leading VoIP technology.
  • Improve customer satisfaction
    Keep up with customer demand, reduce waiting times, create a more personalised experience and see your revenue grow.
  • Bring your hybrid team together
    A unified communications platform that’s built to help SMEs collaborate better and work together more productively, from any location.
  • Cut costs without compromise
    Improve your communications and your budget when you replace expensive legacy hardware with industry-leading VoIP technology.
  • Improve customer satisfaction
    Keep up with customer demand, reduce waiting times, create a more personalised experience and see your revenue grow.
The difference between before, with the technology we had, to now is huge. We can instantly talk to other people in our team, get ideas and bounce things off each other.
archant-logo
Louisa BaldwinWhat’s On Editor, Archant
small-business-owner-standing-with-an-employee-in-an-office-connected-with-bt-unified-communications

Find out more about BT Cloud Work

Everything you need to know about our unified communications solution for small and medium businesses, perfect for growing teams of ten or more.

Find out more about BT Cloud Work

Everything you need to know about our unified communications solution for small and medium businesses, perfect for growing teams of ten or more.

small-business-owner-standing-with-an-employee-in-an-office-connected-with-bt-unified-communications

Find out more about BT Cloud Work

Everything you need to know about our unified communications solution for small and medium businesses, perfect for growing teams of ten or more.

small-business-owner-standing-with-an-employee-in-an-office-connected-with-bt-unified-communications

Find out more about BT Cloud Work

Everything you need to know about our unified communications solution for small and medium businesses, perfect for growing teams of ten or more.

small-business-owner-standing-with-an-employee-in-an-office-connected-with-bt-unified-communications

Why BT

24/7 support

Our dedicated 24/7 UK-based helpdesk is on hand to help fix any problems, whenever you need it.

Reliable network

Named by Gartner as the UK’s leading network service provider, and certified by CESG, ours is a network you can trust.

Industry leader

We’re the UK’s leading provider of cloud-based phone systems for small and medium businesses.

World-leading security

Our 3,000 security experts protect our networks from more than 6,500 cyber-attacks each day.

24/7 support

Our dedicated 24/7 UK-based helpdesk is on hand to help fix any problems, whenever you need it.

Reliable network

Named by Gartner as the UK’s leading network service provider, and certified by CESG, ours is a network you can trust.

Industry leader

We’re the UK’s leading provider of cloud-based phone systems for small and medium businesses.

World-leading security

Our 3,000 security experts protect our networks from more than 6,500 cyber-attacks each day.

go-further-with-tailored-training-packs
NEW!

Go further with tailored training packs

We want to support you in getting the most out of our services. So we’ve partnered with iTEL to bring you three levels of training to help you and your employees reach your full potential.

The training will show you how to maximise Cloud Work and give access to administrative and device-based courses as well as the option to include soft skills like communication, time-management and leadership.

NEW!

Go further with tailored training packs

We want to support you in getting the most out of our services. So we’ve partnered with iTEL to bring you three levels of training to help you and your employees reach your full potential.

The training will show you how to maximise Cloud Work and give access to administrative and device-based courses as well as the option to include soft skills like communication, time-management and leadership.

go-further-with-tailored-training-packs
NEW!

Go further with tailored training packs

We want to support you in getting the most out of our services. So we’ve partnered with iTEL to bring you three levels of training to help you and your employees reach your full potential.

The training will show you how to maximise Cloud Work and give access to administrative and device-based courses as well as the option to include soft skills like communication, time-management and leadership.

go-further-with-tailored-training-packs
NEW!

Go further with tailored training packs

We want to support you in getting the most out of our services. So we’ve partnered with iTEL to bring you three levels of training to help you and your employees reach your full potential.

The training will show you how to maximise Cloud Work and give access to administrative and device-based courses as well as the option to include soft skills like communication, time-management and leadership.

go-further-with-tailored-training-packs

FAQs

What are unified communications?

Unified communications bring together all of your essential business communication channels into one easy-to-use platform. That means you have video calling, voice calling, instant messaging, voicemail and content sharing all in one place for increased productivity and better communication and collaboration.

How can I get help with my existing service?

We offer 24/7 support for customers with Cloud Voice services. If there's a fault with your service you can raise it here.

Alternatively, give us a call on 0800 389 0598 or take a look at our help pages.

Terms, conditions and legal stuff

Terms and Conditions apply. You can find our standard Terms and Conditions at www.bt.com/terms. For full Terms and Conditions and Service Level Agreements (SLAs) visit the Cloud Work heading at business.bt.com/terms, under IP Communications dropdown.

Discover more VoIP services