All-IP Professional Services

All-IP Professional Services are designed to make your move to digital simple, with expert guidance to support every step of your transformation.

All-IP Professional Services are designed to make your move to digital simple, with expert guidance to support every step of your transformation.

The future of communications is digital

The shift to All-IP is no longer optional. All-IP Professional Services are here to support your business through this required transformation, ensuring your services stay secure, reliable, and ready for what’s next.

Get support with your move to All-IP

We know digital transformation can feel like a big step if you’re not sure where to start. That’s where All-IP Professional Services comes in, giving you the expertise, guidance, and support to make the move to digital.

two british policemen wearing traditional helmets

“BT’s technical expertise enabled a full transformation and modernised services"

Learn how the UK’s largest police force is transitioning to a fully upgraded All-IP network - built for reliability, resilience, and long-term performance.

Ian Pountney
Ian PountneyDirector of Core Infrastructure, Metropolitan Police Service
Read the Met Police All-IP case study

Why we are moving to IP

With the PSTN switch-off coming in 2027, the move to all-IP is just around the corner. That’s why we’re urging businesses to start their migration early - so your services stay secure, reliable, and future-ready.

FAQs

Soft Cease

You can choose a period of either 1 month or 3 months.

If the service isn’t reinstated within the selected timeframe, the circuit will be fully ceased. 

Yes, you can reinstate your line at any time during the Soft Cease period.

To do this, please contact your Project Manager or Service Team. 

Reinstatement usually takes up to 24 hours (1 business day). 

Yes, you can choose to fully cease your circuit at any time.

Please speak to your dedicated project management to discuss the process. 

Legacy Surveys

Each survey is bespoke and priced according to your specific requirements and the size of your legacy estate.

Please contact your account manager to request a quote. 

Timeframes can vary depending on several factors, including the size of your legacy estate and the complexity of your requirements.

Your dedicated project manager will provide an accurate timeline once we’ve received the necessary information. 

Bulk Migration

It is a one-off charge of £30.00 Ex. VAT per circuit 

The timeframe depends on the number of services being moved and the complexity of your setup.

Your account manager will work with you to agree a migration schedule that meets your business needs.

Billing

If you're billed directly (outside of a managed service agreement), the charge will appear as Professional Services on your invoice. 

If you’re on a monthly or annual managed service plan, the cost is handled internally by your managed service team, so it won’t appear on your bill.

We’re saying goodbye to 2G

All UK mobile operators have committed to retiring their 2G networks between now and 2033. This supports the UK Government’s plans to move towards newer, more reliable, and secure 4G, 5G and IoT technologies.

Learn more about 2G switch off

Test your devices with us

Our Digital Services Lab near Ipswich lets you test how your devices perform on the IP network. You don’t need to be a BT customer. Please fill out the form below and we’ll get back to you within five working days.

Book a visit