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MiCloud

Our unified communications platform to improve your productivity and customer service.

Our unified communications platform to improve your productivity and customer service.

Collaboration is everything

Collaboration is everything

With MiCloud, a secure, cloud-based, unified communications platform, your teams will have the flexibility to collaborate and communicate with customers.

  • Ideal for hybrid working

    Empower your people with the same secure communications experience anywhere, anytime, on any device.
  • Maximum flexibility and scalability

    Create your own communications environment without the complexity of managing it yourself.
  • MiCloud Contact Centre (CC) integration

    MiCloud works seamlessly with MiCloud CC, giving you powerful voice and omnichannel contact centre options for exceptional customer experiences.
  • Ideal for hybrid working

    Empower your people with the same secure communications experience anywhere, anytime, on any device.
  • Maximum flexibility and scalability

    Create your own communications environment without the complexity of managing it yourself.
  • MiCloud Contact Centre (CC) integration

    MiCloud works seamlessly with MiCloud CC, giving you powerful voice and omnichannel contact centre options for exceptional customer experiences.

The complete guide to MiCloud CC

Here’s all you need to know about using MiCloud CC to manage your customer interactions more effectively and deliver an exceptional contact centre experience.

The complete guide to MiCloud CC

Here’s all you need to know about using MiCloud CC to manage your customer interactions more effectively and deliver an exceptional contact centre experience.

The complete guide to MiCloud CC

Here’s all you need to know about using MiCloud CC to manage your customer interactions more effectively and deliver an exceptional contact centre experience.

The complete guide to MiCloud CC

Here’s all you need to know about using MiCloud CC to manage your customer interactions more effectively and deliver an exceptional contact centre experience.

Why choose BT for cloud collaboration

We’re an industry leader. We’ll help you define your strategy and simplify your operations.

User-centred

We put the end users at the core of all our solutions for a genuinely useful and enjoyable experience – so your agents can be more productive.

Security specialists

We protect governments, critical national infrastructure, and global corporations from more than 6,500 daily cyber attacks. Our 3,000 security experts can protect you too.

We’re investing in your future

We invest heavily in research and development, filing more than 10,000 patents since 1990. We keep pushing boundaries, for you.

User-centred

We put the end users at the core of all our solutions for a genuinely useful and enjoyable experience – so your agents can be more productive.

Security specialists

We protect governments, critical national infrastructure, and global corporations from more than 6,500 daily cyber attacks. Our 3,000 security experts can protect you too.

We’re investing in your future

We invest heavily in research and development, filing more than 10,000 patents since 1990. We keep pushing boundaries, for you.

Business people with headsets

The complete guide to MiCloud

Everything you need to know about how our MiCloud cloud-based platform gives your teams the flexibility to communicate with customers – and each other.

The complete guide to MiCloud

Everything you need to know about how our MiCloud cloud-based platform gives your teams the flexibility to communicate with customers – and each other.

Business people with headsets

The complete guide to MiCloud

Everything you need to know about how our MiCloud cloud-based platform gives your teams the flexibility to communicate with customers – and each other.

Business people with headsets

The complete guide to MiCloud

Everything you need to know about how our MiCloud cloud-based platform gives your teams the flexibility to communicate with customers – and each other.

Business people with headsets

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