AI Receptionist is your business’s new virtual assistant. It answers, routes, and books appointments so every customer gets the help they need, instantly. BT have partnered with RingCentral to deliver AIR, it’s simple, reliable, and designed to help you capture every opportunity without ever missing a call.
A virtual receptionist to effortlessly handle calls 24/7
AIR is a virtual, automated system designed to handle front-desk or call-handling tasks. It can deliver professional and helpful interactions 24/7, ensuring your customers get the answers they need, faster.
Easy to install
AIR can be set up in minutes and can be trained using your website, FAQs, or uploaded documents. It can easily be scaled up or down meaning it works for all business sizes.
Deliver a better customer experience
AIR can deliver friendly interactions across multiple languages, ensuring customers are engaged and bookings aren’t lost. You can also select a customisable voice, ensuring a consistent AI personality that reflects your brand.
Automate routine tasks
Manage bookings, handle customer questions, block spam, and deal with out-of-hours or peak-time calls. Make every customer interaction feel smarter and more productive, helping your business to stay ahead of the curve.
Why choose BT?
We’ve been named by Gartner as the UK’s leading network service provider. Our long history of keeping businesses connected proves why we’re who you can trust with your business needs.
We’re part of the nation’s fabric
BT plays a critical role in keeping businesses and organisations connected and secure all over the UK. We’re the trusted provider that keeps organisations running and efficient across the nation.
We work with businesses of all sizes
We work with businesses of all sizes, as well as having a long-standing history with the NHS, 999 emergency services, and local central government.
We’re secure from every angle
We keep businesses protected with products and services that are secure by design and monitored by over 40,000 devices, day and night, and backed by over 3,000 cybersecurity experts. This means customers can focus on running their business in full confidence that their business will remain protected.
We partner with the best
We partner with industry leaders to provide customers with comprehensive and innovative solutions that can be tailored to their needs. This is backed by our end-to-end delivery and managed services, available 24/7, enabling customers to easily find and deploy a fitting solution.
AI Receptionist is only be available to BT Cloud Work customers.
If you’re interested in how AIR can support your business, get in touch using the form on this page. AI Receptionist as a stand-alone solution is coming soon.
