FAQs
Can I take and make calls on any device?
In most cases yes, as long as there’s adequate connectivity and suitable hardware with the right system requirements.
Can I add new users if I need to?
Administrators have real-time access to the services through an online portal that can be securely accessed across the internet.
Depending on the volume of users contracted to, the administrator can add, change, and remove users as they need.
Can I access customer information whenever I want?
Yes, provided that there’s adequate provisioning and access rights have been enabled.
Many BT cloud communication systems can be integrated into line-of-business applications that give end users a real-time view of customer information.