Case studies

From technological innovation in the public sector to helping small businesses stay connected and smash sales targets, we’ve helped businesses across the UK transform for the better. Discover our new hub for all our case studies.

Case studies

From technological innovation in the public sector to helping small businesses stay connected and smash sales targets, we’ve helped businesses across the UK transform for the better. Discover our new hub for all our case studies.

Helping businesses of all kinds achieve tangible results

Helping businesses of all kinds achieve tangible results

  • A critical part of the UK’s national fabric

    Trusted throughout the UK by the NHS and emergency services, government departments and local councils.
  • Championing UK businesses

    We’re proud to support some of the UK’s biggest brands and corporations with our reliable network and managed solutions.
  • Supporting business growth

    We work with hundreds of thousands of small businesses across the country to keep them connected as they grow.
  • A critical part of the UK’s national fabric

    Trusted throughout the UK by the NHS and emergency services, government departments and local councils.
  • Championing UK businesses

    We’re proud to support some of the UK’s biggest brands and corporations with our reliable network and managed solutions.
  • Supporting business growth

    We work with hundreds of thousands of small businesses across the country to keep them connected as they grow.
female construction worker

Customers Stories: Digital transformation with Willmott Dixon

As part of construction giant Willmott Dixon’s digital transformation strategy, they wanted to cut down on the need to physically transfer files and instead be able to send on a reliable, fast, and secure network. Discover how BT helped to connect their people and their sites.

Read the story

Browse our customer stories

Results (45)
DIGITAL TRANSFORMATION
May 24, 2022
Broadacres housing case study: unified communications
online video conference using smartphone
CONNECTIVITY
January 26, 2022
Heaps + Stacks case study: moving to virtual events
Woman using smartphone
CONNECTIVITY
October 19, 2021
Customer Stories – Dance East
Businessman giving presentation inside boardroom
CONNECTIVITY
July 22, 2021
Your Live Guide case study: Create a positive out of a crisis
Smiling teacher teaching girl studying
NETWORKING
June 17, 2021
BT Leased Line: GFM case study
Network and Internet communication
NETWORKING
June 15, 2021
London 2012 Network Protection case study
Business woman relaxing in the hotel lobby
DIGITAL TRANSFORMATION
January 12, 2021
Archant digital transformation case study: adapting to a digital world
Asian female doing relaxation exercise
CONNECTIVITY
September 28, 2020
MobGroup Case Study: Moving to an online business
Cut view of man standing in kitchen at sink
CONNECTIVITY
February 10, 2020
Plumbcare - hosted phone system case study
Young family with newborn baby
CONNECTIVITY
November 12, 2019
Anglian Home Improvements case study: workforce management
Businesspeople having a video conference
IP TECHNOLOGY
October 29, 2019
IP Connect: Norfolk County Council case study
Female doctor talking on the phone
IP TECHNOLOGY
October 29, 2019
NHS South London and Maudsley Foundation Trust case study: SIP trunking
Portrait of female mature doctor sitting
IP TECHNOLOGY
October 29, 2019
NHS Hospital Foundation Trust case study: corporate video conference
Woman using virtual assistant on office desk
DIGITAL TRANSFORMATION
October 29, 2019
Care Inspectorate Case study: business efficiency
Female programmer
IP TECHNOLOGY
October 29, 2019
Debenhams case study: IP Connect
Incident response assistance solution service team
DIGITAL TRANSFORMATION
October 29, 2019
Screwfix transforming customer service with a flexible future proofed contact centre
Aerial view of illuminated cityscape against sky
NETWORKING
October 29, 2019
Powering media technology: Media City case study
Man using tablet at natural gas processing facility
NETWORKING
October 29, 2019
MJ Quinn case study: improving IT system management
Nurse inspecting screen in intensive care unit
NETWORKING
October 29, 2019
NHS N3 network case study
Young man in data centre
DIGITAL TRANSFORMATION
October 29, 2019
ONS case study: big data management
Northumbrian water
DIGITAL TRANSFORMATION
October 29, 2019
Northumbrian Water case study: mobile workforce
Extreme close up of supercomputer
NETWORKING
October 29, 2019
Business success stories: Pet Food Online
Doctor listening to patient in hospital
DIGITAL TRANSFORMATION
October 29, 2019
Norfolk and Suffolk NHS case study
woman talking on telephone in office
CLOUD SERVICES
October 29, 2019
NHS Kent Community Health Trust virtual contact centre case study
Fourth grade students work on laptops in class
CLOUD SERVICES
October 29, 2019
BT Cloud-based services: Norfolk County Council case study
Female student at home studying
NETWORKING
October 29, 2019
University of Brunel case study: network security
Three women and two men in a business meeting
NETWORKING
October 29, 2019
Norfolk County Council case study: PSN compliance
Nurse inspecting screen in intensive care unit in hospital
DIGITAL TRANSFORMATION
October 29, 2019
​NHS Spine case study
Young man using smartphone at store
NETWORKING
October 29, 2019
EE case study: increase your business agility
Young man government employee uses laptop
DIGITAL TRANSFORMATION
October 29, 2019
Department for Work and Pensions case study: business transformation
Police officers at surveillance control centre
CLOUD SERVICES
October 29, 2019
Surrey Police case study: cloud hosting solutions
Female healthcare professional
NETWORKING
October 29, 2019
NHS Secondary Uses Service (SUS) case study: healthcare IT solutions
Shot of a young businesswoman wearing a headset
DIGITAL TRANSFORMATION
October 29, 2019
Business transformation examples: Coral Racing
Close-up of doctor using a digital tablet
DIGITAL TRANSFORMATION
October 29, 2019
Belfast Trust case study: digital transformation in healthcare
woman messaging with phone
CLOUD SERVICES
October 29, 2019
Cloud-based contact centre solutions: Nuffield Health Case Study
Engineer on mobile phone
NETWORKING
October 29, 2019
Improving customer experience with IoT
Kings College Cambridge
CONNECTIVITY
October 29, 2019
University of Cambridge case study: unified communications
Mature man sitting on the floor at home with laptop
CONNECTIVITY
October 29, 2019
Business success stories: PetShopBowl
Army recruits go through basic training
CONNECTIVITY
October 29, 2019
DFTS Smartnumbers for the Armed Forces case study
Futuristic data center server room
CLOUD SERVICES
October 29, 2019
Cloud migration: Formwize case study
Emergency call center communication service
NETWORKING
October 29, 2019
Call handling solutions: Greater Manchester Police Case Study
Warwick Castle
NETWORKING
October 29, 2019
University of Warwick case study: IT networks
Group of students using library computer to find books
IP TECHNOLOGY
October 25, 2019
Kingston University IP phone systems case study
Airside engineer talking on radio near aircraft on runway
IP TECHNOLOGY
May 29, 2019
NATS case study: IP Connect
Senior woman wearing glasses using laptop
NETWORKING
March 22, 2019
McCarthy & Stone case study

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