Overview
Make and receive external calls directly from your Webex app or device. You get a personal phone number and all the settings of a regular phone. Features include call merging, waiting, holding, forwarding, do not disturb, and visual voicemail. Learn more >
Configure and manage your users
Read the Configure and manage your Webex Calling users article to help you with configuring your Operator Connect service.
This includes:
- Add users manually
- Add multiple users with the CSV template
- Modify users with the CSV template
- Edit service licenses for individual users
- Add or delete numbers for a user
- Resend an invitation email
- Delete a user from your organization
- Deactivate a user from your organization
- Assign organization account roles to users
Configure and manage devices
Read the Configure and manage Webex Calling devices article to help you with setting up your Webex Calling devices.
Full guide on configuration
Read the Webex Calling Configuration Workflow article to help you with get started using all of the services and features available with Webex Calling.
Using the Webex Control Hub
Visit our Webex Control Hub user guides page.
Visit our Soft-ex user guides page.
Add and modify users
Read and download our Quick Start Guide on how to add and modify users.
This includes:
- Add a user in Webex Flex/Enterprise license environment.
- Modify an already created user.
- Delete a user.
- Add a user in Webex Wholesale environment.
- Change or add a package.
What's new in Webex Calling
Read the What's new in Webex Calling article.
Manage and request service changes
Read and download our Manage and request Webex Calling service changes How-to guide.
Webex Native Call Recording – Admin
A web-based cloud-native platform integrated with the Webex platform for call recording, storage, and management.
Administration Professional
Take the Administration Professional E-Learning course. Cisco login is required.
Intermediate administration
Take the Intermediate administration E-Learning-course. Cisco login is required.