Overview

Web-based portal that lets you view and manage your Webex services and devices as the IT administrator. You can assign services, view usage analytics, and more. Learn more >

General

    View and download our quick start guide

    Video tutorial

    Video tutorial

    Video tutorial

    Meetings

      Calling

        Webex Calling Configuration Workflow

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        Includes:

        • Prepare your environment
        • Configure Local Gateway on Cisco IOS XE for Webex Calling
        • Implement CUBE high availability as Local Gateway
        • Set up your Webex Calling features
        • View calling reports

        Hunt groups route incoming calls to specific employees in a predetermined pattern. This is done by assigning a phone number to a group of employees and then setting rules that define how the call is answered, how long the call remains on hold, and who to forward the call to. 

        Configure and manage Webex Calling devices

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        Includes:

        • Add a phone to a user
        • Add a phone to a new workspace
        • Reassigning an existing MPP phone to another user or device
        • Add a board, desk, or room device to a user
        • Add a board, desk, or room device to a new workspace
        • Add and assign devices in bulk
        • Export a device list
        • Manage a device for a user
        • Manage a device for a workspace
        • Configure Lines - Add and reorder lines for an MPP device
        • Configure an ATA device for a user
        • Add numbers to your location
        • Check the status of ordered PSTN numbers
        • Multiplatform Phone (MPP) connected accessories—Headsets and Key Expansion Modules (KEMs)

        Webex Calling Configuration Workflow

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        Purchase dedicated training sessions

          If you require training sessions dedicated to your organisation, we have the following sessions that can be purchased. Enquire now and one of our User Adoption Specialists will be in touch with full details.

          Training Type of training Description Registration
          Overview of Webex Control Hub

          1 x live virtual instructor-led

          240 mins duration

          Up to 4 recommended no. of attendees

          		 The session gives an overview of user and device management, configuring Webex services, monitoring service health, security and compliance, reporting and analytics, and troubleshooting. Enquire now