Inbound Contact global
Inbound Contact global

Reporting and routing management tools for your inbound contact service.

Reporting and routing management tools for your inbound contact service.

Overview

Inbound Contact global (ICg) makes it simple to manage and assign local and toll-free access numbers to contact centres, across multiple sites.

As an administrator you have access to web-based reporting and routing management tools to review and manage the operations of your Inbound Contact global service.

    

Guides

Controller user guide

Quick start guide

Call traffic reporter guide

Steps for downloading the Software Development Kit

Short video tutorials