Overview

Inbound Contact global (ICg) makes it simple to manage and assign local and toll-free access numbers to contact centres, across multiple sites.

As an administrator you have access to web-based reporting and routing management tools to review and manage the operations of your Inbound Contact global service.

    

Guides

    Controller user guide

    Quick start guide

    Call traffic reporter guide

    Steps for downloading the Software Development Kit

    Short video tutorials