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Scottish Government DPS for Telephony Services

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BT Frameworks team

0800 328 8077

09:00 - 17:00 | Monday to Friday excluding bank holidays

Choosing the right public sector telephony service has never been simpler. As an accredited supplier for the Scottish government, BT offers you traditional and advanced solutions to fit a range of demands and budgets. Just choose from three lots in the Dynamic Purchasing System (DPS), and we’ll provide the telephony service for you.

The benefits of BT telephony services

As experts in telephony services – both traditional and cutting-edge – BT is perfectly placed to support and deliver a wide range of tailored, cost-effective services.

And because we’re an accredited supplier for the Scottish government, you can be confident that we have the right solution to your procurement needs.

Choose BT through the Scottish Government Digital Telephony Services Dynamic Purchasing System for:

  • Access to a wide range of BT telephony services
  • Support in transforming your business from traditional telephony to a full range of IP telephony services and enterprise bundled BT solutions
  • A fully electronic procurement process to reduce your buying costs

3 lots of telephony services to choose from

As an accredited supplier for this framework agreement, BT can support you across all three telephony service lots.

Lot 1: Traditional Telephony

Lot 1 covers traditional line-based phone services, including but not limited to:

  • Voice calls, services & infrastructure
  • Line rental (including PSTN & ISDN)
  • DDI provision
  • Electronic billing services
  • Migration management support
  • Non geographical numbers & directory enquiries
  • Broadband provision
  • Paging services

Lot 2: Internet Protocol (IP) Telephony

Lot 2 covers phone services that can be provided over the internet, including but not limited to:

  • Voice over IP (VoIP)
  • SIP trunks
  • Point to point circuits
  • Telephony as a service
  • IP telephony through hosted or cloud based solutions
  • Contact centre solutions
  • Messaging service
  • Unified communications for a consistent interface and experience across multiple devices and media
  • Intelligent voice response (IVR) solutions
  • Automated call distribution solutions

Lot 3: Enterprise Bundled Services

The simple way to arrange all your public sector telephony services through a single procurement. Lot 3 includes all the services available in lots 1 and 2, plus mobile voice and data services, and a wide range of other telephony services.

To fully benefit from BT’s telephony services and expert support, lot 3 is your one-stop shop.

Peace of mind for public sector buyers

You can take confidence that BT is approved by the Scottish government.

BT is registered on both Public Contracts Scotland and Public Contracts Scotland Tender systems.

As an accredited supplier complying with the DPS selection criteria, we’re able to provide the telephony service you need.

How to order BT telephony services

You can use the Scottish Government Dynamic Purchasing System to procure your full range of telephony services. With this simple route to market you don’t need to go through the full OJEU process, saving you time and money.

This fully electronic process invites suppliers to tender for your services using a dedicated area within Public Contracts Scotland – Tender (PCS-T). You only need to issue and evaluate your individual tenders.

There’s no direct award capability under this agreement. All tenders need to be competed with all listed suppliers under the specific lot invited.

Get in touch with BT today

If you have any queries about the digital technology services we offer and how to buy them, we’re ready to help.

You can call us on 0800 328 8077. We’re here to help Mon-Fri 9am-5pm (not bank holidays).

You can also email our dedicated BT framework helpdesk.

Already have a BT account team? Please get in touch for support dedicated to you.