Scottish Government Telephony Services DPS

Accreditation, experience, simplicity. Stay connected and current with both traditional and modern telephony for the Scottish public sector.

Scottish Government Telephony Services DPS

Accreditation, experience, simplicity. Stay connected and current with both traditional and modern telephony for the Scottish public sector.
Get in touch

BT Frameworks team0800 328 807709:00 - 17:00 | Monday to Friday (not bank holidays)

Tailored, cost-effective telephony services

This Scottish Government Digital Technology Services Dynamic Purchasing System (DPS) gives you the power to choose a provider that ensures Scotland prospers in an increasingly connected world. BT is ready to drive Scotland’s digital strategy with a large range of traditional and advanced solutions for every objective and budget.

BT is placed on the following lots

Lot 1: Traditional telephony

BT is an accredited Lot 1 supplier, providing traditional line-based phone services, including:

  • voice calls, services & infrastructure
  • line rental 
  • broadband 
  • direct dial in (DDI) 
  • electronic billing 
  • migration management 
  • non-geographical numbers & directory enquiries
  • paging services.

 

Lot 2: Internet Protocol (IP) Telephony

BT is an accredited Lot 2 supplier, providing Internet Protocol services for calls taken and made using the internet. These include:

  • telephony as a service
  • voice over internet protocol (VoIP) which allow calls to be taken and made using the internet
  • SIP trunks which connect business lines to public telephone networks through VoIP
  • point to point circuits, which securely connect two or more places privately
  • hosted or cloud-based IP telephony
  • contact centres
  • messaging service
  • interface, experience and channel unification 
  • intelligent voice response (IVR) 
  • automated call distribution. 

 

Lot 3: Enterprise Bundled Service

Lot 3 is all of BT’s public sector telephony services in one place - saving time and buying costs while getting the best BT has to offer. Lot 3 gives you everything from Lots 1 and 2, plus a wide range of other telephony services including mobile, voice and data. Lot 3 is your one-stop shop.

It’s a tradition for a reason

Every call is important, and traditional phone services still have their place - even in the most innovative workspace. But traditional doesn’t have to mean basic. BT has a huge range of advanced features for traditional lines to help you keep connected to your customers, including call diversion, three-way calling, and ring-back.

It’s a tradition for a reason

Every call is important, and traditional phone services still have their place - even in the most innovative workspace. But traditional doesn’t have to mean basic. BT has a huge range of advanced features for traditional lines to help you keep connected to your customers, including call diversion, three-way calling, and ring-back.

It’s a tradition for a reason

Every call is important, and traditional phone services still have their place - even in the most innovative workspace. But traditional doesn’t have to mean basic. BT has a huge range of advanced features for traditional lines to help you keep connected to your customers, including call diversion, three-way calling, and ring-back.

It’s a tradition for a reason

Every call is important, and traditional phone services still have their place - even in the most innovative workspace. But traditional doesn’t have to mean basic. BT has a huge range of advanced features for traditional lines to help you keep connected to your customers, including call diversion, three-way calling, and ring-back.

Need to know more?

What is DPS?

More on Dynamic Purchasing Systems, and how to access the range of systems available.

Find out more

How do I access the DPS?

More on using the telephony services DPS, including how to become a supplier.

Find out more

Use this DPS to procure your services

Our fully digital purchasing system is the simple route to market, saving you time and money by bypassing the full OJEU process. It has its own dedicated area within Public Contracts Scotland – Tender (PCS-T) too, making it even simpler.

The easiest way to get access is to chat to BT’s dedicated framework helpdesk.

0800 328 8077 09:00 - 17:00 | Monday to Friday (excluding bank holidays)

Why BT

Select BT as your supplier and you’ll benefit from our extensive expertise and public sector knowledge.

Public sector experts

With over 130 years’ combined experience in the public sector, our dedicated frameworks team understands your industry.

Dedicated helpdesk

Our dedicated customer framework helpdesk is here to answer your queries so you can access the services you need.

A range of services

We’re a supplier across all the core CCS frameworks and DPS agreements, so you have access to a wide choice of services and technology.

Easier procurement

Frameworks offer a quicker, cheaper route to market so you can reap the benefits of BT’s services sooner.

Public sector experts

With over 130 years’ combined experience in the public sector, our dedicated frameworks team understands your industry.

Dedicated helpdesk

Our dedicated customer framework helpdesk is here to answer your queries so you can access the services you need.

A range of services

We’re a supplier across all the core CCS frameworks and DPS agreements, so you have access to a wide choice of services and technology.

Easier procurement

Frameworks offer a quicker, cheaper route to market so you can reap the benefits of BT’s services sooner.

We’re a supplier for other public sector frameworks too

Reduce time and costs with a range of national and local government procurement frameworks, covering a wide choice of services and technology.