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Overview

Big system features without the cost

Twin your mobile with your office phone so both ring on the same number.

Use all of the office phone system features from anywhere with an internet connection; to control and make calls from your computer, and to see who’s available for the next call.

Stand back and let your Quantum manage and route incoming calls automatically. 

Our BT Local Business partners will manage the project, working with you to survey your site and cabling, install the system, bring it online, and train your people. 

 

 

Contact our UK-based sales specialists

We're here to help you find the right solution for your business. You can call us or we can call you ...

9am-5pm Mon to Fri

Or arrange a call back

Included as standard

Proactive Remote Monitoring

New! We’ll proactively monitor your phone system round the clock, making sure that everything is always working how it should be.

If we find a problem, PRM will automatically alert our Fault Control Centre, no matter what time or day of the week it is. This means that our engineers can start working on any faults that occur outside of normal working hours, often before you’re even aware of them.

PRM is only available to customers buying a new phone system from 9th February 2016.

One contact number

With 'Mobile twinning' your staff each have just one contact number.

Their office phone and mobile will ring simultaneously when anyone calls. So they don’t even need to be in the building to answer the ‘office’ phone. 

Work from anywhere

To use 'Teleworker' all you need is a broadband connection and an IP phone.  

Desktop control

Manage the system from your PC: dial numbers at the click of a mouse, communicate online,  and see who’s available to talk in real-time.

Integrated voicemail

Get your voicemail delivered as email. Give access to multiple users.

Help and support

Support by phone from dedicated helpdesk and online knowledgebase. 

If you have a fault with your system, we’ll respond by the end of the next working day (excluding public holidays).

Payment options

If you don’t want to pay upfront, we have several finance options to help spread the cost.

Optional extras

Training

When we install the system, we’ll give you an overview of how it works so you’re comfortable with the basics. 

To get the most out of your system, we can run training courses for your advanced users or administrators. BT Quantum training (PDF)

Phones

Depending on different roles, choose IP phones, digital, DECT, or softphones. 

Enhanced care options

Choose a service response time to suit your business-

Prompt Care: if you have a fault with your system, we’ll respond within 4 working hours (excluding public holidays).

Total Care: we’ll respond within 4 hours (including public holidays).

SIP trunking with BT SIP Trunk

SIP trunking can help you save money by using your data network to handle all your calls so you no longer need separate phone lines.

BT SIP Trunk channels start at just £8.95 a month, which includes a generous call allowance and free calls between BT SIP Trunks.

Quality is just as important, which is why we offer Quality of Service that ensures calls are prioritised, so quality is not compromised.

You also get more flexibility than with traditional phone lines: you can market your business locally around the country, take your numbers with you if you move, and have your calls diverted to another site in the event of an emergency.

If you’re investing in a data network, SIP trunking makes that investment work harder for you. BT SIP Trunk.

Why BT Business?

We’re the leading provider of phone systems in the UK
We can handle all of your technology so everything's with one supplier
BT Local Business will work with you to provide a solution that's right for your business
We’re ready to help with any problems 24/7/365

FAQs

I'm a BT Quantum customer. Where can I find help?

Firstly take a look at our online help.

Still need help? Just get in touch with our helpdesk on
0870 240 8377.

Can I upgrade my existing phone system or purchase replacement handsets?

Please get in touch to discuss.  We no longer sell systems like BCM and BT Versatility but we still fully maintain them (including upgrades and replacement office phones for BT Versatility).

 

 

 

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