BT One Phone

If you’re the type of business that works on the move.

With offices and people all over the place.

Making sure everyone’s ready to respond can be tricky.

That’s where BT One Phone comes in.

It acts like a mobile, but it thinks like a phone system.

So, instead of managing everyone’s business mobiles separately.

You can join them all up.

And add some pretty clever rules to route calls.

You can set more than one phone to ring at the same time...

…so there’s more chance of it getting answered. 

Or choose who to send your calls to if you’re busy.

And it’s not just calls you can control. It’s everyone’s mobiles too.

Whether you’ve got a few, or a lot, to juggle.

You can set up and remove users, or cancel and block SIMs online.

And use real-time reporting, set data alerts and caps to stay on top of who’s using what.

You can even quickly add international roaming if you need to jet off.

We can set up a dedicated indoor mobile network…

to make sure you get great call quality when in the office too.

And our range of desk phones mean employees who hold the fort.

Can use the same features and appear in the same company directory.

Whatever your needs, we’ll be there to help you, every step of the way.

You’ll get one bill, one support team to call when you need help.

Sign off: And your business can always be there when it matters. 

By managing your calls over a mobile network, you get the flexibility to decide where and when to take them.

Everyone can route their business numbers, including landlines and other mobiles, to their BT One Phone.

Set opening times for some numbers, leaving a line open for the ones that need to get through. Or switch off completely for time with family and friends.

Set up call routing for your whole business through our online portal. Have a specific number that calls your whole sales team, for example. Or choose who to send calls to when you’re in meetings with presence-based call routing.

It’s easy to set up and remove users, cancel and block SIMs, or change your call routing on the spot.

BT One Phone portal (Existing BT One Phone customers only).

Whether it’s with extra mobiles or desk phones, give your office-based employees the same clever call management features and connect everyone to the same system. That way everyone’s on the same page (and in the same directory), so it’s all a little easier to manage.

If the signal’s not so strong inside your work building, our experts can install an indoor mobile network just for you. It’ll make a big difference to your call quality.

Plus, with real-time reporting, data alerts and caps, you can keep on top of who’s using what.

And for a small daily fee, you can use it in up to nine Business Zone countries, or 44 World Zone countries. Perfect if you do lots of international roaming.

Plus, with our 5 million free wi-fi hotspots across the UK, you’ll never be far from a great connection.

Use your mobiles even in places where there’s no mobile signal, by using Wi-Fi services to make and receive calls. Currently supported on LG K8 and Samsung S9 handsets, and will be expanded to other handsets shortly.

Use 4G Calling to make and receive calls wherever there’s coverage, allowing you to stay connected in more places and get better call quality. Currently supported on LG K8 and Samsung S9 handsets, and will be expanded to other handsets shortly.

You’ll have a dedicated implementation manager who’ll take care of everything before, during, and after installation (including training all your BT One Phone users).

You’ll have access to the BT One Phone helpdesk and can report lost or stolen SIMs 24/7.

With MobileIron Cloud, you’ll never worry about the security of your mobile phones and tablets again. You can manage every one from your own online portal – and if a device ever falls into the wrong hands, you can remotely lock it, trace it or wipe it. It’s the easy way to keep customer and business data secure.

• One simple online portal to control all your mobile devices.
• Remotely set passwords, switch off functions, manage configurations and restrictions, and more.
• Create an app catalogue to both recommend and restrict what each user can choose.
• Peace of mind in case of theft - even if a phone or tablet is stolen, you can make sure no sensitive information is seen or lost.

More about MobileIron Cloud.

Travelling in the EU

You can use your BT One Phone in the EU as you would back home. Just stick to your UK limits for voice, text and data and you won’t pay a penny extra. What’s more, when you get a call or a text, you won’t get a charge.

Travelling outside the EU

BT One Phone has two roaming options that let you use your UK allowances for voice, text and data abroad. You can add yours using the BT One Phone portal.

• Business Zone - the nine most popular business destinations: Australia, Canada, China, India, Israel, New Zealand, Turkey, USA and US Virgin Islands.
• World Zone - expand roaming to 44 countries outside the EU: Australia, Canada, China, India, Israel, New Zealand, Turkey, USA, US Virgin Islands, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Brazil, British Virgin Islands, Turks & Caicos Islands, Cayman Islands, Dominica, Kenya, Grenada, Haiti, Hong Kong, Indonesia, Jamaica, Japan, Kuwait, Malaysia, Mexico, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Singapore, South Africa, South Korea, St Kitts & Nevis, St Lucia, St Vincent & the Grenadines, Thailand, Trinidad & Tobago, United Arab Emirates.