Business broadband only
Already have a phone line? You may be able to add BT Business Broadband to it. Just tell us your number and we’ll let you know what you can choose from. Add 4G Assure to be connected tomorrow - our Always Connected Guarantee means you’ll never lose business.
You can choose business broadband with [Speed-From]-[Speed-To]Mbps broadband speeds
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Choosing business broadband only
Do I need a phone line?
Yes, to buy business broadband only, you’ll need a phone line that doesn’t already have broadband on it. In most cases, you’ll need an existing BT phone line. Don’t have a phone line we can add broadband to? No problem – you can choose from our broadband bundles.
Broadband type
If your existing phone line is ready for fibre broadband, you could choose Superfast Fibre with speeds up to 76Mbps. And we’re rolling out Ultrafast Fibre (up to 314Mbps) too. If your phone line doesn’t support fibre, our original broadband offers speeds up to 17Mbps.
How to upgrade
Upgrading to a broadband bundle may save you money compared to buying business broadband only and paying for your phone line separately. To upgrade, first check bundle availability for your phone number. There may be a charge to end your contract early.
View prices for business broadband without line rental
Find out what’s available if you have a phone line without broadband on it already, and want a separate contract for business broadband only.
Our deals for your business
Great news. Fibre broadband is available.
Here’s what you can choose from (sorry, fibre isn’t available in your area yet)
Business broadband with 4G Assure is available in your area.
Please note, your area doesn’t have an adequate signal for 4G Assure
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Why choose BT Business Broadband only
Already have a BT line
We can add broadband to BT lines that don’t already have broadband. So you’ll have separate contracts.
12 month contracts available
If business broadband only’s available, you can choose a shorter contract before you check out.
Your speed guaranteed
We’ll promise you a minimum download speed. It’s our guarantee you can rely on.
Packed with features
Choose Essential or Enhanced features for your business broadband without phone line.
Our speed guarantee for business broadband only
We understand that keeping in touch with your customers, clients and colleagues is essential.
We aim to give you the fastest possible broadband speed for your connection. First check availability of business broadband only. If you can choose it, we’ll show estimates of the download and upload speeds we expect you to get – plus give you a minimum guaranteed download speed.
And if your connection drops below the minimum speed we promised and we can’t fix it, you may be able to simply walk away from your business broadband only contract.
More about our speed guarantee
Ofcom’s Voluntary Code of Practice for Business Broadband Speeds
Included with Essential and Enhanced business broadband only
Power up your wi-fi with the BT Business Smart Hub. Included when you buy business broadband without phone line, the BT Business Smart Hub is our most powerful hub ever. Giving you our fastest wi-fi in more of your workplace than ever before.
With our broadband, wherever your work takes you, you’ll always be able to get online. The UK’s largest wi-fi network gives you free, unlimited access to over 5 million hotspots nationwide.
When you sign up to business broadband without line rental, we’ll give you one free BT Wi-fi unlimited subscription (worth £15 a month). You can start using it as soon as you get your order confirmation – before we’ve even connected your business broadband.
Guest Wi-Fi on the BT Business Smart Hub comes ready and waiting to be switched on. So you can give your customers brilliant free wi-fi. It’s the smart way to keep them happy and coming back – and keep your data safe.
Our UK-based business experts are on hand around the clock, with fast, free technical support for your broadband – online or over the phone.
Unlimited means unlimited when you choose BT Business Broadband. You’re free to use as much data as you need – with no catches, no caps and no hidden penalties.
We understand that keeping in touch with your customers, clients and colleagues is essential. So, if your connection drops below the minimum speed we promised and we can’t fix it, you may be able to simply walk away.
Choose business broadband with no line rental and your broadband price won’t go up for the length of your contract. So you get complete peace of mind. And no nasty surprises.
For a guaranteed price on both broadband and phone line, buy both together with a business broadband bundle
Bought business broadband without line rental separately from your phone line? Combining the two into a single plan could save you money.
You can change to a business broadband bundle anytime you want. Get in touch – we’ll be happy to help.
Upgrades are subject to standard BT terms & conditions
Included with Enhanced business broadband only
With 4G Assure, your broadband can automatically switch to 4G to keep you connected. So you’ll never lose business because of a lost connection.
And as soon as we’ve confirmed your business broadband without phone line order, we’ll send your new Smart Hub and 4G Assure straight to you. You could be up and running in a day. Switch today, get connected tomorrow.
Your business relies on your IT. So it makes sense to get the best IT support you can. With a UK-based support team available 24/7, the extra protection of Enhanced IT Support is like having your own team on hand whenever you need them.
A static IP address is vital if you run a server, a website or FTP hosting.
Because it’s unique and does not change, a static IP address will allow you to:
• Connect to your computer from anywhere in the world
• Run your own email server (and associate it with your domain name)
• Point domain names to your servers and equipment
• Set up your own secure Virtual Private Network
• Run your own website and FTP server
• Run CCTV off your network
1 static IP address: free with Enhanced or £5.50/month with Essential
5 static IP addresses: £11.00/month
Prices exclude VAT.
Optional extras for business broadband only
Access all the Office apps you use every day, from any device any time. Plus get business class email with 50+ GB per mailbox, instant messaging, voice and video conferencing, and 1TB of online storage.
FAQs for business broadband without phone line
It’s easy. Just give us your phone number when you check availability.
If we can provide business broadband only on your existing line, we’ll show you the options you can choose from.
If your phone line’s not suitable for business broadband only, you’ll be able to see what business broadband bundles you can choose from.
In most cases, yes.
We can only add business broadband to an existing phone line if the line does not already have broadband on it.
If your line is provided by one of BT’s partners – such as PlusNet – we may be able to provide business broadband only.
But if your line’s provided by a competitor to BT, or you already have broadband on the line, then we won’t be able to offer you business broadband only.
Find out about business broadband bundles
In most cases, no.
BT Business Broadband is available with a BT phone line – either bought together in a business broadband bundle, or added as business broadband only to an existing line without broadband on it already.
But you may be able to choose business broadband without line rental if your address has a connection called FTTP (which is short for ‘Fibre To The Premises’).
If this option’s available to you, we’ll show it in your results when you check broadband availability.
It may not, no.
BT Business Broadband costs less when you buy with a phone line.
So it’s worth checking what you already pay for your phone line plus the costs for business broadband without line rental.
When added up, the costs for buying a phone line and business broadband without phone line separately could well be more expensive than buying them both together.
Why not see how much you could save with our business broadband deals?
Subject to standard BT terms & conditions
Things you need to know
Information on terms, compensation scheme, and legal stuff for you to download.
BT Business Broadband terms can be found at business.bt.com/terms under the Broadband and internet dropdown in the menu.
Prices exclude VAT of 20%.
You may have to pay a one-off installation fee, depending on the type of line you require. £125 for a new line or reactivation of an existing line, or £40 for taking over a working line. There is no charge to switch your line to BT from another supplier.
Price that won’t go up for duration of your contract
Fixed price guaranteed for the duration of your minimum contract term and applies to the monthly bundle price for your BT Business Broadband and phone line bundle only. Excludes all other charges such as add-ons or out of bundle charges.
Enhanced IT Support
Terms and conditions apply. See business.bt.com/terms under the Broadband and internet section for more information.
UK’s largest wi-fi network
You can get onto our wi-fi as long as you're in one of our wi-fi hotspots and your device has wireless internet.
Speed guarantee
Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download you may expect. If after 10 days from the start of your service your speed is regularly at or below this speed, you may contact BT and BT will try to fix it. If BT is unable to fix it within 30 days, you can terminate your service without paying any charges (other than for any service already received) but you must return any BT Hub. This will not apply where you are using 4G Assure either by choice or beyond its back up function. For more information visit business.bt.com/terms under the Broadband and internet section for more details.
BT Business Smart Hub
Our Business Smart Hub has been tested against the following major broadband providers: Virgin Media, TalkTalk, Vodafone, XLN & Zen. Test results are based on the current competitor hub offering at the time of testing in June 2017.
From 01 June 2020: Equipment ownership, returning items, and non-return fees
BT owns all BT Broadband Smart Hubs, 4G Assure dongles, and Cloud Voice Express phones sent to customers from 01 June 2020 – unless you’ve bought the equipment from us outright.
If we send you any equipment to replace a hub, 4G Assure dongle, or Cloud Voice Express phone we own, please return the old items. If you leave BT, please return all the items we own.
You have 60 days to return the equipment we own, including the time for us to send you a returns bag. How to return items free of charge
If you don’t return the equipment we own, you may need to pay a non-return fee. View details of the non-return fee.
Support
All of our Unlimited and Premium subscriptions come with Prompt Care service as standard.
This means that in the unlikely event that you have a problem, if you report it before 9pm we’ll aim to fix it by the end of the next working day, Monday to Saturday.
See our terms and conditions.
Fast fixes on faults
Prompt Care: We aim to fix faults reported before 21.00 Monday-Saturday or any time on Sundays or on public holidays by 23.59 on the next weekday (or Saturday). This is covered by the broadband Customer Service Compensation Scheme. Claims must be made within 90 days of the fault being repaired. For successful claims, a credit for £25 will be applied to the future rental on the broadband line that experienced the fault. Exclusions apply. Full terms for the Customer Service Compensation Scheme can be found at business.bt.com/terms under the Broadband and internet section.
Compensation claims
We have a compensation scheme for those rare occasions where something goes wrong, and there are delays in putting it right. See information on compensation scheme
Always Connected Guarantee for 4G Assure
Included with Enhanced bundles only.
If your BT Business Broadband service fails, BT will automatically restore your broadband service through our 4G Assure service. 4G Assure works over copper, fibre and static IP.
The automatic switch over to 4G is subject to you having adequate 4G signal and power at your site and 4G broadband speeds may vary. 84% UK 4G coverage as of December 2019.
We deliver 4G Assure the next day if your order is placed by 12pm Monday to Friday and you pass credit checks.
Orders placed at the weekend will be delivered on Tuesday, or Wednesday for bank holidays.
If your 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you may be eligible to receive £25 compensation.
To be eligible for compensation you must report a fixed line failure in the correct manner.
You’re restricted to one compensation claim per month. Compensation will be paid once the fixed line fault is resolved.
For full details, please see the Terms for Business, Broadband and internet section of our terms and conditions
ISPA award
“Best Customer Solution 2019” is a trade mark of the Internet Services Providers’ Association, used under licence.
Speed estimates
The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. The estimates take into account congestion on the network at these times.
Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether wi-fi is being used.
It can take up to 10 days for your line to settle at its maximum stable speed.
Our commitment to broadband speed
We’ve signed up to Ofcom’s Voluntary Code of Practice (Business) for Better Broadband Speed Information
We aim to provide you with the fastest speed available on your line – and offer a minimum guaranteed download speed
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