Business Broadband

Our speed promise means if broadband drops below the minimum download speed and we can’t fix it, you could simply walk away

With our business broadband deals, unlimited means unlimited. You’re free to use as much data as you need – with no catches, no caps and no hidden penalties.

Keep them coming back. Free Guest Wi-Fi on your hub turns your workplace into a wi-fi hotspot. It’s password-free so customers can browse while they shop, and clients can work when they visit. And your broadband speeds and security aren’t affected

More about Guest Wi-Fi

With over 5 million hotspots, we’ve got the biggest wi-fi network in the country. As a broadband customer, BT Wi-Fi is yours to enjoy, wherever your work takes you

With BT Broadband, you’ll always be able to upgrade to faster speeds. No early upgrade fees. 

All our broadband packages can be bundled with voice, and it’s cheaper! Head to our broadband deals page now 

More about our deals

Our enhanced broadband comes with Hybrid Backup, which means if there’s ever a problem with your broadband connection we’ll automatically switch you to EE’s 4G network. And it’s delivered the day after you order it- so you’re up and running over 4G in no time 

if there’s ever a problem, your broadband will automatically switch to EE’s 4G network via Hybrid Backup. We’re confident it won’t let you down – but if it does, our Always Connected Guarantee means you’ll get money back. 

You don’t need to be an IT expert, because our UK-based support team works around the clock. They’re available 24/7 and can help you with everything from setting up printers to removing nasty viruses. 

If you run a server, a website or FTP hosting, a static IP address is vital. Static IP: one static IP address is included in the price for enhanced broadband.

Access all the Office apps you use every day, from any device any time. Plus get business class email with 50+ GB per mailbox, instant messaging, voice and video conferencing, and 1TB of online storage.

More about Office 365

Wi-Fi with zero black spots. With our Complete Wi-Fi Discs creating a seamless network around your building, you’ll get a guaranteed wi-fi signal across your entire workplace. No multiple passwords as you move around, just a flawless connection wherever you are in the building. And if you find any blackspots, we’ll send you up to five more discs at no extra cost

Add to enhanced packages for £7 or essential for £10. chat now

It’s easy. Just give us your phone number when you check availability.

If we can provide business broadband only on your existing line, we’ll show you the options you can choose from.

If your phone line’s not suitable for business broadband only, you’ll be able to see what business broadband bundles you can choose from.

In most cases, yes. 

We can only add business broadband to an existing phone line if the line does not already have broadband on it.

If your line is provided by one of BT’s partners – such as PlusNet – we may be able to provide business broadband only.

But if your line’s provided by a competitor to BT, or you already have broadband on the line, then we won’t be able to offer you business broadband only.

Find out about business broadband bundles

In most cases, no.

BT Business Broadband is available with a BT phone line – either bought together in a business broadband bundle, or added as business broadband only to an existing line without broadband on it already.

But you may be able to choose business broadband without line rental if your address has a connection called FTTP (which is short for ‘Fibre To The Premises’).

If this option’s available to you, we’ll show it in your results when you check broadband availability.

It may not, no.

BT Business Broadband costs less when you buy with a phone line.

So it’s worth checking what you already pay for your phone line plus the costs for business broadband without line rental. 

When added up, the costs for buying a phone line and business broadband without phone line separately could well be more expensive than buying them both together. 

Why not see how much you could save with our business broadband deals?

Subject to standard BT terms & conditions

Some BT Business Broadband lines require a BT Business phone line. You’ll need to sign-up to a minimum contract. Terms and conditions apply. See www.bt.com/terms under the Broadband and Internet Services section for more information.

General

Prices exclude VAT of 20%.

Your service is subject to terms and conditions found at https://business.bt.com/terms/ under the Broadband and internet and Mobile services sections. You will be subject to a minimum contract term and at the end of this minimum contract term you will pay the full standard price – see Section 59, Part 2 and Section 10b of the BT Price List found at www.bt.com/pricing.

You will incur a £125 charge for a new line or £20 for reactivation of an existing line or for taking over a working line. There is no charge to switch your line to BT from another supplier. Depending on your site and subject to any survey, you may incur excess construction charges – see Section 45, Part 1 of the BT Price List found at www.bt.com/pricing.

By signing up to Cloud Voice Express your existing BT PSTN service will terminate. Once terminated, BT may not be able to re-instate your PSTN service on the same commercial terms as you may previously have had.

Cloud Voice Express does not guarantee the ability to make calls to emergency services at all times.

Mobile speeds vary by location, coverage and demand.

Fixed Price Guarantee

Fixed price guaranteed for the duration of your minimum contract term and applies to your monthly bundle price and monthly mobile price only. Excludes all other services such as add-ons or out of bundle charges.

Compensation

We have a compensation scheme for those rare occasions where something goes wrong, and there are delays in putting it right. See information on compensation scheme at https://business.bt.com/compensation-scheme-broadband/.

Hybrid Backup and Always Connected Guarantee

If your Hybrid Backup or 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you can claim a one-time credit of £60 to be added to your bill.

To be eligible, you must report a fixed line failure in the correct manner. You’re restricted to one compensation claim during your contract term. Credit will be applied once the fixed line fault is resolved.

Hybrid Backup and next day set connection

We deliver Hybrid Backup the next day if your order is placed by 12pm Monday to Friday and you pass credit checks. Orders placed at the weekend will be delivered on Tuesday, or Wednesday for bank holidays.

Complete Wi-Fi Money back guarantee

The Complete Wi-Fi Guarantee is valid for a period of 6 months from the Service Start Date. The Complete Wi-Fi Guarantee will cover the main building at your site, but will not cover any Broadband faults or any outbuildings or extra sites. If your Complete Wi-Fi fails to provide a strong signal, BT may send you up to five additional Wi-Fi Discs. If you have three or more Wi-Fi Discs, you can request for a BT engineer to visit your Site to maximise performance. If your Complete Wi-Fi still fails to provide a strong signal, you will be entitled to cancel the Complete Wi-Fi add-on during the guarantee period and claim a refund of up to a maximum of 6 months’ previous Charges for the Complete Wi-Fi add-on. If you cancel the Complete Wi-Fi add-on under the Complete Wi-Fi Guarantee, your BT Broadband plan will continue unaffected. You must return all Wi-Fi Discs to BT.

For full terms and conditions, please refer to the BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms https://business.bt.com/content/dam/terms/broadband/BTL_BTE_BusinessBroadbandSuperfastUltrafastHyperfast_SchCWandHybrid.pdf.

Speed Promise

Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download speed you may expect. If after 10 days from the start of your service your speed is regularly at or below this speed, you may contact BT and BT will try to fix it. If BT is unable to fix it within 30 days, you can terminate your service without paying any charges (other than for any service already received) but you must return any BT Hub. Please see minimum guaranteed download speed for more information.

BT Sport

TV license and latest Android, Window or iOS operating system required. App is for your personal, non-commercial use in the UK.

UK’s largest Wi-Fi network

You can get onto our Wi-Fi as long as you're in one of our Wi-Fi hotspots and your device has wireless internet.

Ultrafast

Several factors can affect your speed (such as distance to the street cabinet). To check the speed at this location visit: www.business.bt.com/products/broadband. Not all lines in Ultrafast enabled areas can support the Ultrafast service.

Speed Estimates

The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. The estimates take into account congestion on the network at these times. Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether Wi-Fi is being used. It can take up to 10 days for your line to settle at its maximum stable speed.

Enhanced IT support

Enhanced IT support included with Enhanced broadband only.