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Switch today, get connected tomorrow with 4G Assure

A reliable broadband connection backed by our 4G network.

4G Assure – ISPA Award winner for Best Customer Solution 2019.  

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4G Assure Dongle

You'll never lose business because of a lost connection

BT brings you a reliable connection your business can count on – with the UK’s first and only broadband that can automatically switch to 4G. So you’ll always stay connected. It’s a clever little innovation that will make a big difference to your business.

Next-day 4G connection
As soon as we confirm your order we’ll courier your equipment to you. So you can be up and running, downloading from the internet, sharing files, connecting with clients, the very next day.

If your broadband’s off, we’re on it
We know instantly if your broadband has switched to 4G, so we can focus on fixing it. While 4G Assure keeps you connected.

Award-winning solution

We are proud to announce that we are this years winner of the Internet Services Providers’ Association (ISPA) award for Best Customer Solution with 4G Assure. We believe that staying connected is vital to your business. With 4G Assure, you have a reliable connection backed by our 4G network. So you can always stay connected.

The ISPA is the UK's Trade Association for providers of Internet services, read more about the award and ISPA.

Get connected with the latest hubs

Business broadband with 4G Assure is compatible with the BT Business Smart Hub and the BT Business Hub 5.

New to BT? Sign up to a broadband or fibre package with 4G Assure and we’ll send the BT Business Smart Hub with 4G Assure as soon as we confirm your order. When it arrives, you can get online straightaway using 4G.

Want to add 4G Assure to your current BT broadband? If you don’t have a BT Business Smart Hub or Hub 5, it’s easy to upgrade your hub when you order 4G Assure.

Broadband with 4G Assure – in a nutshell

With 4G Assure, you’ll never lose business because of a lost connection. Our video shows you how it works.

Broadband with 4G Assure – watch the case study

See how broadband with 4G Assure helps keep Robin Hill Construction connected.

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Things you need to know

The legal stuff

Always Connected Guarantee for 4G Assure

Included with Enhanced bundles only.

If your BT Business Broadband service fails, BT will automatically restore your broadband service through our 4G Assure service. 4G Assure works over copper, fibre and static IP.

The automatic switch over to 4G is subject to you having adequate 4G signal and power at your site and 4G broadband speeds may vary. 84% UK 4G coverage as of December 2019.

We deliver 4G Assure the next day if your order is placed by 12pm Monday to Friday and you pass credit checks.

Orders placed at the weekend will be delivered on Tuesday, or Wednesday for bank holidays.

If your 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you may be eligible to receive £25 compensation.

To be eligible for compensation you must report a fixed line failure in the correct manner.

You’re restricted to one compensation claim per month. Compensation will be paid once the fixed line fault is resolved.

For full details, please see the Terms for Business, Broadband and internet section of our terms and conditions

ISPA award

*Awarded Best Customer Solution 2019 by ISPA.

“Best Customer Solution 2019” is a trade mark of the Internet Services Providers’ Association, used under licence.



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