Cloud telephony is an internet-based service that lowers the cost of a business phone solution by removing the need for expensive equipment at the business premise. It’s an application of VoIP technology that provides more advanced features and flexibility by leveraging cloud infrastructure.

While IP technology does encompass cloud telephony, it also includes SIP. This is an internet-based telephone numbering solution to enable legacy premise-based equipment.

The switch to digital is happening everywhere, fast. As technology and customer behaviour changes, phone companies across the world are moving from analogue to digital. Germany, Japan, and Sweden are ahead of us in making the shift. Estonia and The Netherlands have already switched off their PSTN networks.

We need to start planning your move today because there could be a lot to do. Remember, it’s not just about calls. Everything connected to your phone lines, like door entry systems and alarms needs to reviewed. Many businesses have already embraced an all-digital model by moving their communications to the cloud, making calls over the internet, and embracing video conferencing.

Take a look how to kick-start your move to IP for some pointers on where to start.

You can also discover IP insights and what is IP technology.