The future of voice trading: connected apps and experience ecosystems

 

The pandemic triggered a massive operational shift in trading that requires new ways of working. Traders need to be able to work from anywhere.

The future of voice trading: connected apps and experience ecosystems

 

The pandemic triggered a massive operational shift in trading that requires new ways of working. Traders need to be able to work from anywhere.

Voice trading has traditionally depended on hardware-based turrets and has, therefore, had limited usage in offsite scenarios.

The next generation of turrets, which offer modern, physical hardware for the trading floor and software-based turrets for anywhere else, will boost digital resilience and future-proof trading for the digital era.

IDC’s new paper, sponsored by BT, discusses influences on the future of voice trading and the key benefits of having a next-generation voice trading solution.

Here are the five drivers it identifies for the future of voice trading:

  • the focus on digital resilience
  • digital transformation (DX) initiatives
  • the growing integration and interaction with an increasingly open ecosystem
  • the modernisation of trading infrastructure
  • cost efficiency.