Help and support
Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.
Deal with bills
Pay your bills, discuss your bills, or query charges with us.
Deal with bills
Pay your bills, discuss your bills, or query charges with us.
Find your product
Mobile billing enquires
Quick help |
We advise using your mobile for a better experience. |
Need more help?
Call us
You'll need your device and account or mobile number when you call.
0800 800 156
Monday-Friday 08:00-18:00 and available 24/7 for lost or stolen SIM's. If calling from abroad, use +441635 691702
Call charges
0800 & 0808 - Free from UK numbers
08702 - Charges vary
0845 - 5p/min plus your network provider access charge
All other billing enquires
Need more help?
Call us
Try live chat or WhatsApp to get in touch before calling.
0800 800 156
Mon-Fri 08:00-18:00 and Sat 08:00-17:00
Call charges
0800 & 0808 - Free from UK numbers
08702 - Charges vary
0845 - 5p/min plus your network provider access charge
Help and support
Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.
Help and support
Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.
Help and support
Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.
Helpful resources
BT Business app
View bills, set up and manage devices, check service status, speed and much more.
Get help from our BT Business Community
Ask questions and read helpful blog articles in our forum for BT Business customers.
Visit the BT Business Community
Save time, online
Here are some hassle-free ways to get help without picking up the phone. Available 24/7.