Help with holiday greetings and call forwarding

If you want help with Call Diversion or how to access/change your voicemail greeting please select your phone system below.

Not listed? See Redirecting calls on phone lines, Cloud Voice Express and Featureline

IP Office

• How to forward calls to my mobile or home?
• How to change the mailbox greeting?
• How do I access my voicemail?
• How do I switch voicemail on / off on my extension?
• What are the mailbox commands?

BT Cloud Voice

• Call forwarding
• Voicemail

BT Cloud Voice SIP Trunks

• Trunk and Call forwarding

BT Cloud Phone

• Cloud Phone portal

BT Quantum

• How do I divert calls?
• How do I change an Auto attendant greeting?
• How do I change my voicemail message

BT Versatility

• How do I customise an Auto attendant greeting?
• How do I divert an incoming call to an outside number?
• How do I change my external diverts?
• Voice messaging guide