Cloud-calling is an ideal solution to provide a superior voice experience to remote and hybrid workplaces.
Webex Calling with BT allows your people to make internal and external calls to mobiles or landlines from Webex – and take advantage of the rich array of calling features offered via the cloud.
Why choose BT for cloud calling
We simplify and secure your cloud collaboration journey, all for one simple monthly price. Our global expertise and network minimises complexity and risks, and includes:
User adoption support
Expert design, project management, and user adoption support – reduce the risks associated with transformation.
24/7 support
First-class, global managed service with 24/7 support for in-life moves and changes, platform upgrades, and more.
Global voice network access
Access to our global voice network, allowing you to make and receive calls globally.
Self-service portal
Access to our Control Hub self-service portal, allowing you to take full control of your Webex estate.
User adoption support
Expert design, project management, and user adoption support – reduce the risks associated with transformation.
24/7 support
First-class, global managed service with 24/7 support for in-life moves and changes, platform upgrades, and more.
Global voice network access
Access to our global voice network, allowing you to make and receive calls globally.
Self-service portal
Access to our Control Hub self-service portal, allowing you to take full control of your Webex estate.
Choose your pricing option
Our clear, flexible pricing allows you to configure a cost-effective package to suit your business needs.
Pay-as-you-go
From £8 per user per month*
Competitive rates
Calls are charged separately at competitive rates.
Pricing is based on workspace user.
Minimum order requirement of 150 users and minimum contract length of three years.
*Pricing is subject to annual inflation rise and excludes VAT or any other tax.
Mix and match your user types to meet your business needs.
Discovery, design, and project management
End user adoption
24x7 support
Configured devices
Included calling features
Workspace
For hot-desking and devices in common areas and meeting rooms
Discovery, design, and project management
End user adoption
24x7 support
Configured devices
One
Included calling features
18+
Workspace
For hot-desking and devices in common areas and meeting rooms
Discovery, design, and project management
End user adoption
24x7 support
Configured devices
One
Included calling features
18+
Professional
For individual employees with calling requirements
Discovery, design, and project management
End user adoption
24x7 support
Configured devices
Up to five (maximum one physical handset)
Included calling features
50+
Professional
For individual employees with calling requirements
Discovery, design, and project management
End user adoption
24x7 support
Configured devices
Up to five (maximum one physical handset)
Included calling features
50+
Benefits to your business
Webex Calling with BT is an easy and secure way to enable your people to connect, wherever they choose to work from.
Reduce costs
Streamline administration and maintenance of your voice environment by replacing your Private Branch Exchange (PBX) system with a cost-effective, cloud-based solution.
Deploy at pace
With less physical infrastructure, you’ll benefit from faster and simpler deployment of your services – all done remotely.
Operate with top-grade security
Get a solution with security built-in, not bolted on, and assured by both Cisco and our security experts.
Reduce costs
Streamline administration and maintenance of your voice environment by replacing your Private Branch Exchange (PBX) system with a cost-effective, cloud-based solution.
Deploy at pace
With less physical infrastructure, you’ll benefit from faster and simpler deployment of your services – all done remotely.
Operate with top-grade security
Get a solution with security built-in, not bolted on, and assured by both Cisco and our security experts.
A high-availability calling infrastructure
We pair regional infrastructure between Cisco and us, with high-availability Session Border Controllers (SBCs), enabling service in North America, Europe, the Middle East, Africa, and Asia-Pacific regions. This allows us to connect Webex Calling to the Public Switched Telephone Network (PSTN) and transport your voice worldwide, regardless of whether you’re using the Webex App or a Webex-compatible fixed IP phone. The Control Hub also gives you actionable insights into the performance of your solution.
FAQs
What is Cisco Webex Calling?
Webex Calling is a communication solution that combines voice calling, video conferencing, team collaboration, and messaging in one interface.
It also includes standard cloud PBX (Private Branch Exchange) features such as call pickup, hunt groups, music on hold, call transfers, and voicemail.
Webex Calling is managed and administered through the Webex control hub, which provides a single interface for calling, meetings, devices, and the Webex Contact Centre.
What is the difference between Webex Meetings and Webex Calling?
Webex Meetings delivers high-quality video meetings that simulate an in-person experience.
Webex Calling combines voice calling, video conferencing, team collaboration, and messaging into a single interface.
Overall, Webex is an all-in-one solution that offers control and simplicity for teams of all sizes.
How do I call a landline using Webex?
Webex Calling with BT uses our global voice network to allow you to call landlines from a familiar interface.
Go to the Webex App and click on ‘Calls’ icon. On the dial pad, enter the phone number and choose whether to make an audio or a video call.
You can also initiate a call from the app header. Click ‘Search’, ‘Meet’, and ‘Call’. Enter the name, email address, or video address, and press ‘Enter’.
Can I port my existing numbers?
Yes.
Is there a charge for number porting?
There’s no charge for number porting if it’s done during business hours.
Will I get dedicated Webex phone numbers?
Yes.
What contract lengths are available?
One, three, and five years.
How much does Webex Calling cost?
We have various pricing options to fit your business needs, starting from as low as £8 per workspace user or £10.50 per professional user.
How does Webex Calling with BT work?
Webex Calling with BT is a globally managed calling and unified communications service that uses our global voice network to provide high-quality PSTN connectivity. We also provide an extensive service wrap within the single global user price. This includes:
design
data discovery and enrichment
project management
user adoption services
dedicated 24/7/365 support.
Which countries is your Webex Calling service available in?
*A-end and B-end countries*
Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, Switzerland, South Africa, UK, Australia, Hong Kong, Singapore, and USA.
A-end countries are where we can offer, contract, and bill for our services.
B-end countries are where we can only provide services without the ability to offer contracts or billing.
I have a technical issue with Webex Calling. Where can I get support?
We offer 24/7 global user support, including proactive incident management, platform upgrades and maintenance, emergency service compliance, and ongoing user adoption support for in-life moves and changes. Also, our standard user adoption services will help your people get the most from the service.
